Service Coordinator

Service Coordinator

Location

Basingstoke, travel within the area

Salary

£25,541 to £27,200 per annum, pro rata

Hours

28 per week

Contract

Fixed term contract until 31st March 2027

Additional Requirement

Applicants must have a full licence (2 years) and access to a vehicle.

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Are you ready to lead a team that helps people move from hospital to home with dignity and care?

Do you thrive in a fast-paced environment where no two days are the same? Are you passionate about supporting people in crisis and making a real difference in your community? As a Service Coordinator, you’ll be the vital link between hospital referrals and care at home. You’ll manage a team of staff and volunteers, ensuring services are delivered safely, efficiently, and with heart. This role is central to our mission of connecting human kindness with human crisis.

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What will a day in the life of a Service Coordinator involve?

Acting as the main point of contact for hospital and community referrals.

Coordinating and supporting a team of staff and volunteers to deliver services.

Monitoring service delivery, maintaining accurate records, and ensuring quality standards are met.

Attending hospital meetings, managing the service budget, and stepping in to support frontline delivery when needed.

To be a successful Service Coordinator, what will you need?

Experience managing or supervising people and working in a team environment.

Strong communication skills and the ability to build relationships with health and social care professionals.

Confidence using IT systems and managing service records.

A flexible approach, with a willingness to work evenings, be on-call, and respond to emergencies.

Interested? The closing date for applications is 23.59 on Monday 19th May 2026.

In return for your commitment and expertise, you’ll get

Flexible working

Remote and hybrid working, flexitime, compressed hours, and job sharing.

Holidays

36 days annual leave (including bank holidays) + option to buy 5 extra days.

Pension scheme

Up to 6% contributory pension.

Learning & Development

A range of career & learning opportunities.

Discounts

Blue Light Discount Card, Tickets For Good & employee benefits platform..

Wellbeing Support

Peer Supporters, CiC (EAP) & Headspace App.

Cycle2

Work

Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.