Assistant Patient Pathway Administator

Book follow up appointments ensuring correct RTT (Referral to Treatment) status is recorded. Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. Answer all communication including telephone, email and face to face queries, in a timely manner and action as appropriate. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours. Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence. Check patients in and out of clinics and ensure future appointments are made on the day of attendance Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures