AWD online • Egham, Surrey
About this role
Administrator / Receptionist
Join a friendly clinic team as an Administrator / Receptionist, providing front of house, administration, customer service, scheduling, record keeping and patient care support in a professional healthcare setting.
If you’ve also worked in the following roles, we’d also like to hear from you: Office Assistant, Clerical Assistant, Clinic Administrator, Clinic Receptionist Customer Service Advisor, Team Administrator
SALARY
Competitive + Benefits
LOCATION
Egham, Surrey
JOB TYPE
Full-Time, Permanent
WORKING HOURS
37.5 Hours per Week 8:30 to 4:30, Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for an Administrator / Receptionist with excellent communication skills, strong organisation skills and a confident, professional telephone manner.
As an Administrator / Receptionist you will provide welcoming front of house and administration support for patients and professionals visiting a private healthcare clinic, helping to ensure the smooth running of appointments and enquiries.
The Administrator / Receptionist will support clinical scheduling, email and telephone correspondence, Microsoft Word document formatting, record keeping and accurate use of clinic administration software.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the
Administrator / Receptionist include
•
Front of House Support
Welcome patients, professionals and visitors to the clinic in a friendly, calm and professional manner
•
Telephone Enquiries
Handle incoming calls with empathy, confidence and a helpful approach
•
Email Correspondence
Respond to enquiries from patients, case managers and solicitors when required
•
Appointment Scheduling
Schedule and set up clinical rehabilitation assessments and ad hoc clinical appointments
•
Patient Liaison
Take time to speak with people and support a positive patient experience
•
Administration Records
Maintain comprehensive communication records within the clinic administration software
•
Document Formatting
Format and send reports using Microsoft Word and Adobe
•
Team Support
Assist the Practice Manager and Clinic Care Administrator with day-to-day administration tasks
•
Clinic Coordination
Support the smooth running of front of house activity and clinic operations
CANDIDATE REQUIREMENTS
•
Communication Skills
Excellent verbal and written communication skills with a friendly and professional telephone manner
•
Customer Facing Experience
Sound customer-facing communication skills with an empathetic and understanding approach
•
Microsoft Office Skills
Excellent knowledge and skills across Microsoft packages, including Word and Outlook
•
Organisation Skills
Strong ability to manage tasks, prioritise workload and work to deadlines
•
Team Working
Ability to support and work effectively as part of an administration team
•
Self-Motivation
Proactive, reliable and driven to complete tasks accurately
•
Attention to Detail
Confident maintaining records and handling administration with accuracy
•
Interpersonal Skills
Able to interact and communicate confidently with patients and team members at all levels
•
Multitasking
Able to manage varied enquiries, appointments and administrative duties in a busy clinic environment
HOW TO APPLY
To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF
AWDO-P14686
Full-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Egham, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online | http://www.awdo.co.uk
AWD-IN-SPJ