Catering Outlet Manager

Full-Time, Permanent

Applications are invited for the post of Outlet Manager in the Catering and Conferences Department.

Commercial Services is an exciting and diverse department where we pride ourselves on delivering inspirational customer service.

We fully embrace the values of Royal Holloway University (Creativity, Freedom, Collaboration, Excellence and Fairness) and ensure that they are at the forefront of everything we do to ensure our customers receive a first-class service with every interaction.

We are currently recruiting for an Outlet Manager, responsible for the seamless front of house operations of the Founders Kitchen on campus. This is an exciting time for Royal Holloway, and we are seeking applicants who are passionate about food and delivering sector leading customer service. The Outlet manager will be responsible for managing and motivating the team and ensuring inspirational customer service is always achieved while driving and increasing sales and controlling costs. Please note this role will require some evening and weekend work, time off in lieu will be provided accordingly.

We will provide you with all relevant and necessary training to ensure you are fully equipped to help us deliver a first-class customer experience.

We look forward to welcoming you to our motivated and supportive team.

In return we offer a highly competitive rewards and benefits package including

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.

Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference

0226-062-R3

Closing Date

23:59, 1 June 2026

Interview Date

To be confirmed

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.