Service Advisor

We are currently advertising on behalf of a large multi-branded Automotive Dealership Group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bristol area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary up to £24,000 per annum
• Uncapped performance-related bonus of around £4,200 per annum, paid monthly.
• 30 days annual holiday allowance (any bank holidays worked, you gain a day off in lieu to compensate for it).
• Access to full manufacturer-accredited training.
• Pension scheme.
• Discounted car purchase programme, Cycle to Work scheme, healthcare provisions, and hospitality/event perks.
• Fantastic long-term career prospects with a large multi-award-winning car dealer group established across the South West of England and South Wales.
• 37.25-hour week across Monday to Sunday with a monthly pre-scheduled rota between 8:00am-9:00pm (remote working available between 6:00pm-9:00pm and 1-in-2 weekends required).

Requirements

• A working experience within a Service Advisor role – motor trade background is advantageous.
• Capable of working towards targets/ KPIs
• Customer Focused and an excellent communicator
• IT literate
• Able to commute to both North & Central Bristol in the interim, as our client's head office will be moving to a brand-new purpose-built site in north Bristol/near Cribbs Causeway, in 2027.

Duties of role

• Professionally communicate with customers regarding their journey, of purchasing a new vehicle.
• Capturing key information and updating our client's vehicle sales system to ensure they're delivering a personalised experience.
• Working together with the vehicle sales team by turning inbound enquiries into scheduled appointments.
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £24,000 with OTE of circa £28,200.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

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