Trust Wide Band 2 Administrator

What these roles are all about: Our Band 2 Administrators are essential to the smooth running of services right across the Trust. Depending on your strengths, experience, and interests, you may work in: Medicine, Renal & Cancer Services compassionate, detail driven and highly supportive. Surgery and Outpatients - technical, structured and patient focussed Family Services & Clinical Delivery varied, diverse and rewarding. You will be able to express your department preferences during the interview process. Your exact duties will depend on the department, but typically you will: Front facing support Provide reception cover, greeting patients, visitors, and staff with professionalism and warmth. Handle telephone enquiries, pass messages to clinical teams, and support distressed or anxious patients where required. Patient administration Register, update, and maintain accurate patient information using systems such as PAS, Bedview, Oceano, ICE or other digital platforms (training provided). Support admission, transfer, and discharge processes, and monitor patient tracking systems. Clinic & departmental support Prepare clinic documentation, medical records, and results in advance of outpatient appointments. Assist in booking patient appointments, follow ups, theatre lists, and specialist equipment where required. Organise patient transport through approved channels to avoid delays. General administration Scan, file, photocopy, distribute mail, manage confidential waste, and maintain tidy workspaces. Monitor stock levels, request stationery, and report faults in a timely manner. Teamwork & service support Work collaboratively with nurses, clinicians, and fellow administrators across multiple wards/clinics. Provide cross cover to other administrative areas when needed. Participate in meetings, training, and contribute to continuous improvement initiatives. What you bring to the team We hire for values as much as experience. Were looking for people who are: Excellent communicators friendly, calm under pressure and professional in person emails, phone calls Organised multitaskers able to manage competing priorities efficiently. Compassionate and resilient especially in emotionally demanding areas. Comfortable with IT basic digital skills required; clinical system training provided. Team players adaptable, reliable, and ready to support colleagues. Why join us?

Variety

No two days are ever the same. Career pathways many of our Band 2 staff progress to Band 3/4, Team Leader, or Management roles. NHS benefits competitive pension, generous annual leave, staff discounts, and wellbeing support. Purpose everything you do directly contributes to patient care and safety. If you are successful, you will be placed in our talent pool while you undergo pre-employment checks How to Apply Ready to take the next step in your administrative career? Submit your CV today!

Interview date

Friday 5th June 2026