Respiratory Diagnostic Administrator | East Kent Hospitals University NHS Foundation Trust

To provide patient focused and high quality clerical support to the Respiratory Diagnostic Department.

All clerical staff will be multi-skilled and trained to ensure that at all times, data quality will be the highest priority.

To make appointments according to clinical need.

To ensure patients that need another appointment will be accommodated.

All notes/referrals needed for clinics will be found, reports filed in them and notes tracked to the appropriate person for next appointment.

To help make the department run as smoothly as possible.

To deal with phone queries regarding all aspects of Respiratory investigations

PLEASE NOTE - WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE . If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa.

• To appoint diagnostic outpatients from GP and Consultant referrals for appropriate investigations in order of clinical need.
• • Maintain a waiting list of patients waiting for investigations, who can’t be appointed straight away.
• • Appoint extra clinics to help bring the waiting times down to be acceptable level.
• • Answering telephone queries and if necessary transferring calls to an appropriate member of staff.
• • To undertake other clerical duties as required, appropriate to the grading.
• • To cover reception when needed.
• • Work within the constraints of the DATA Protection Act and attend all mandatory training as required.
• To attend all in-house training courses as required, enabling the delivery of new service developments/changes

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country.

To be able to continually reprioritize your workload. To maintain and monitor daily data quality. To provide a high level of customer service in often challenging situations. To be able to work under pressure and be aware that you are part of a team that works to a high standard.

We confirm that the details of the above post as presented are correct. This is a description of the duties of the post as it is at present. This is not intended to be exhaustive. The job will be reviewed on a regular basis in order to ensure that the duties meet the requirements of the service and to make any necessary changes

This advert closes on Friday 15 May 2026