Breast Imaging Administrator | Milton Keynes University Hospital NHS Foundation Trust

Breast Imaging Administrator

Department - Breast Screening

Band 3 - £25,760 - £27,476

Hours

Full Time 37.5 hours per week, all MKUH roles will be considered for flexible working

The department provides a breast screening and symptomatic service for the population of Milton Keynes.

Milton Keynes Breast Service has a well-established multidisciplinary team with excellent radiology, surgical and histopathology services.

Our team participates in many local health promotion activities in and around Milton Keynes.

'We care We communicate We collaborate We contribute'

Please note

We are unable to offer sponsorship for this role.

Interview date w/c 8th June 2026

We are seeking applications from enthusiastic candidates with an interest in learning about the symptomatic service and breast screening programme.

The successful post holder will be responsible for the administration of breast screening clients and symptomatic patients and will contribute to the safe running of the breast screening office, ensuring that all NHS Breast Screening Programme targets and Trust standards are met.

A flexible approach to the needs of the department is essential as there is a requirement for evening and possible weekend work.

Previous experience, preferably within a healthcare environment, word processing skills together with excellent accuracy and a working experience of Microsoft computer applications are essentials. Prior experience using NBSS is desirable.

The successful candidate will work well in a team environment and possess excellent communication and organizational skills.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

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1. Ensure that the service provided to patients and other service users is empathetic, caring and efficient. This may involve for example, tactfully encouraging patients not fully aware of the severity of their medical condition to attend investigations without unduly alarming them, or, dealing with patients, or their relatives/ care providers, who may be upset, angry or distressed.

2. Deal with telephone enquiries from patients, patients relatives, patient’s care providers, general practitioners and referrers. A working knowledge of breast imaging will be necessary to ensure that a second call is not required and that queries are dealt with at the first point of contact or passed to the relevant area. Calls cover a whole variety of subjects including:

· Booking symptomatic imaging appointments with anxious patients.

· Anxious patients seeking advice on their forthcoming examinations or who are unhappy about the priority of the appointment they have been given.

· Patients unable to attend and need to change their appointment time or date.

· General practitioners/consultants, requesting verbal results of imaging examinations.

· Clients seeking advice/ information about the National Breast Screening Programme (NHSBSP)

· Varied general enquiries

Please refer to the Job Description attached for full details

This advert closes on Monday 25 May 2026