Regional Operations Manager

Regional Operations ManagerSouth of EnglandFull Time - 40 Hours Per WeekCompetitive Salary plus benefits packageBrewers are a thriving family owned business with a rich history spanning over 120 years. As the business continues to go from strength to strength, we have an excellent opportunity for two driven and ambitious individuals to join the team and help further develop our growing South Region. With the Region split in two, each ROM will take responsibility for their own area - these are made up as follows:Central South includes 17 branches covering North Hampshire, Surrey and Berkshire and also includes our branch in Jersey.South Coast includes 18 branches covering West Sussex, Hampshire and Dorset and also includes our branch in the Isle of Wight.Together you will play a key role in driving operational excellence and progressing our legacy of being the decorator’s first choice.Deputising for the Regional Manager when required, you will be well versed in all matters relating to the smooth running of the Region. This role is instrumental in ensuring the Region is consistently achieving high levels of customer satisfaction through operational excellence. Working closely with the RM, you will deliver this vision by leading implementing key operational work with a specific focus on people, development, processes, systems, stock management, merchandising and store presentation.Alongside the RM, ROM and Branch Managers you will work with particular focus on Company KPI’s, supporting commercial decision making by identifying areas for improvement/development as well as agreeing and communicating action plans. Supporting Region wide development, coaching Branch Managers and colleagues to deliver business plans and sales targets while empowering them to lead their teams effectively.Our ROM’s lead by example, championing company values and playing a key role in recruiting, developing and retaining talent. As a trusted point of support for colleagues, you will foster a culture of performance, inclusion and opportunity, promoting diversity and wellbeing. Acting with integrity and respect, an important part of the role is helping manage and resolve personnel matters.The role is primarily Monday to Friday with the occasional requirement to work Saturday’s or evenings to provide cover to attend customer events.To succeed in this role, you will need:Proven experience in retail management across multiple locations, with a background that demonstrates strong commercial and people leadership skillsAbility to interpret and manage P&L statements, KPIs and other commercial metricsSolid knowledge of stock management and logistics, improving availability while controlling costsExperience in key people processes such as recruitment, absence, disciplinaries and capability managementA background of advocating for the development of others, with experience motivating and coaching individualsStrong initiative, adaptability and complex problem solving skillsConfident communicator who is able to engage at all levelsFull driving licence and willingness to travel extensivelyWhat do we give in return?We think we have an amazing culture; at its heart our culture is one of looking out for each other and helping one another succeed.• Competitive financial package• Company Car• Generous holiday package• Pension plan & life assurance scheme• Private medical insurance and Health Cash Plan• Additional benefits - Stream money management app, Employee Assistance Programme, Virtual GP plus many others designed to support our colleagues, • Comprehensive induction programme• Generous staff discounts plus discounts and rewards with selected partners - major high street brands, supermarkets etc• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity/Adoption pay and a chance to use one of our holiday homes in Cornwall or the Lake DistrictIf you're ready to take on this exciting challenge, we invite you to apply and join our continued success story.Please indicate in your application form covering letter if you have a preference for either of the regions or if you would like to be considered for both.