Brielle Healthcare Services Ltd • Hampshire, South East England
About this role
About Us
At Brielle Healthcare Services, we are dedicated to providing high-quality, person-centred care to our service users, ensuring their dignity, independence, and well-being are respected. Our team, who are compassionate and professional, play a vital role in supporting individuals to live fulfilling lives in the comfort of their own homes or within the community.
Job Description
We are seeking a dedicated and experienced Registered Manager to join us, to oversee our care services, and to help grow the company.
This role is pivotal in ensuring that our clients receive high-quality care tailored to their individual needs.
The ideal candidate will
* Have experience running a successful care agency.
* Have a good track record of bringing in new work and staff, as well as retaining those currently working with us.
* Demonstrate excellent communication skills both internally and externally.
* Show professionalism. Somebody who can be operationally assertive, whilst still being kind, caring, and empathetic.
* Manage logging systems around staff appraisals, service user reviews, staff training and general operational logistics.
* Have good computer literacy skills.
* Have an excellent grasp of English, and can communicate effectively with all clients and staff.
* Have pre-existing relationships with commissioners.
* Be attentive yet assertive with staff, maintaining standards and professionalism.
* Have fresh ideas around our recruitment and care provision/capacity models.
* Ensure care plans are accurate and up to date, and work with new service users to ensure their care plans are person-centered.
Key Responsibilities
* Manage the day-to-day operations of the domiciliary care service, ensuring compliance with regulatory standards and best practices (CQC).
* Develop and implement personalised care plans for clients, focusing on their unique needs and preferences.
* Supervise and support a team of care staff, providing guidance and training to ensure high standards of care delivery.
* Conduct regular assessments of client needs, adjusting care plans as necessary to accommodate changes in health or circumstances.
* Ensuring that all staff are trained and compliant with our policies.
* Foster a positive environment that promotes dignity, respect, and independence for all clients.
* Liaise with families, healthcare professionals, and external agencies to coordinate comprehensive care services.
* Maintain accurate records of client progress and incidents, ensuring confidentiality is upheld at all times.
* Grow the business in line with our ethos.
Experience
* Proven experience is essential (adults and children with complex needs).
* Level 5 Diploma in leadership and management for care services, the registered manager award, or equivalent qualifications.
* Strong management skills with a track record of supervising teams effectively.
* Excellent communication skills, both verbal and written, with the ability to build rapport with clients and their families.
* Demonstrated leadership abilities, with a commitment to continuous improvement in service delivery.
If you are passionate about providing an exceptional service that puts people before profits, whilst also having the drive and determination to make positive changes to the services we provide, then we want you to apply.
What We Offer
Competitive pay rates.
Flexible working hours to suit your lifestyle.
Comprehensive training and ongoing professional development.
Opportunities for career progression.
Supportive and friendly working environment.