Student Services Centre Advisor

Full-Time, Fixed-Term until 31 December 2026.

We are also happy to consider offering this role on a part-time/ job share basis for 2-3 days per week.

Applications are invited for the post of Student Services Centre Advisor in the Student Services Centre in Student Administration.

Student Administration is responsible for all central administrative functions involved in the student lifecycle. The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. It is expected that staff who work in this team will develop a breadth of knowledge across all professional services and demonstrate a commitment to our vision and service standards. The Student Services Centre is dedicated to providing outstanding customer service, and staff in this role are key to the success of the service.

Candidates should have experience of working in a busy customer service environment. Excellent IT and organisational skills and the ability to work under pressure are essential.

The role-holder will work closely with other colleagues in the Student Administration team, as well as colleagues from other Professional Services, to ensure that a well-co-ordinated service is provided to students.

In return we offer a highly competitive rewards and benefits package including

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.

Free parking

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Sarah Taylor on Sarah.Taylor@rhul.ac.uk or +44 (0)1784 276641.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference

0326-085-R

Closing Date

23:59, 31 May 2026

Interview Date

9 June 2026 (online, via Microsoft Teams)

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.