Library Assistant

Help shape the future of Bracknell Forest Libraries as we continue to develop our libraries into vibrant community hubs that provide greater opportunities and support for local residents. We are looking for an enthusiastic and customer-focused individual who can quickly build positive relationships, demonstrate patience and understanding, and make a valuable contribution to our team.

About you…

The successful candidate will be confident, motivated and resilient, with a genuine passion for delivering excellent customer service. You will have strong ICT skills and the ability to support the council’s digital transformation ambitions, helping customers access services and information in an increasingly digital environment.

Flexibility is essential, as you will be required to work across any of the Bracknell Forest libraries. Lone working is a regular requirement of the post and may occur frequently, in line with operational needs.

About the team…

This is an exciting opportunity to join Bracknell Forest Libraries at a time of growth and development, as we continue to transform our libraries into welcoming community hubs that support and connect local residents.

You will become part of a dedicated team delivering our core library services alongside a diverse and engaging programme of events and activities, ensuring an excellent experience for all customers.

Your base library will be Crowthorne Library, but you will work an average of 37 hours per week across the Libraries in our Borough. The working pattern requires working two Saturdays in a three week roster, you will receive a day off during the week when a Saturday is worked. You must be able to work flexibly and travel between branches.

Key responsibilities…

Provide a high quality service to the public through answering information enquiries in person, by telephone, and via email.

Assist customers to issue, return and renew items of stock using the self-service kiosks.

Assist in the organisation and promotion of events and activities and to lead these, as required, for a cross section of age groups.

Create and update monthly stock displays, while maintaining collections by identifying and removing low-demand stock using monthly reports.

Support volunteers allocated to branches, assisting with their training and helping them to feel part of the team.

Our benefits…

25 days annual leave increasing to 28 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.

Local government pension scheme, with life insurance cover.

Electric vehicle salary sacrifice scheme (subject to eligibility).

Reimbursement of one annual professional subscription/registration.

Career development through internal and external training opportunities.

Enhanced maternity, paternity, adoption and fostering leave.

Employee Assistance Programme (EAP) to support your health and wellbeing

Inclusive and social working environment with a variety of staff networks and a sports and social club.

Find out more about all our benefits or see the candidate pack.

Our values

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Reasonable adjustments

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process. Find out more about reasonable adjustments.

Interview Date

Interviews will be held on Tuesday 16 June 2026

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact

Sharon Sandford, Library Services Operations Manager – 07825208163

or

Caroline Rashbrooke, Library Services Operations Manager – 07468709398

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.