Mess Manager

• 40 hours per week
• 5 Days out of 7
• £28-30,000 per annum
• Sodexo rewards and benefits

Job Introduction

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.

We are now seeking a Mess Managerto join our team at RAF Odiham RG29 1QT

What you’ll do

• Maintain excellent client and customer relationships through regular communication and service reviews.
• Support continuous professional development and attend required training, meetings, and performance reviews.
• Act as Duty Manager, providing holiday and weekend cover when required.
• Ensure high standards across catering, retail, and service operations in line with KPIs and service agreements.
• Drive continuous improvement, promotional activity, and business growth opportunities.
• Monitor budgets, commercial performance, and contribute to achieving site objectives.
• Ensure compliance with health & safety, food safety, security, and operational procedures.
• Respond effectively to incidents, complaints, and operational issues, escalating where necessary.
• Work collaboratively with department managers to coordinate site-wide operations and service delivery.
• Promote employee engagement, maintain professional standards, and support a positive team culture.

What you bring

Essential

• Experience working in a management role within the Soft FM service industry.
• Strong leadership and people-management skills, including recruitment, training, performance management, and employee relations.
• Excellent verbal and written communication, interpersonal, and numerical skills.
• Good knowledge of health & safety and food safety regulations.
• Ability to make independent decisions and work proactively within a team environment.
• Competent in Microsoft Office, including Word, Excel, and Outlook.
• Strong attention to detail with a commitment to maintaining high standards.
• Ability to analyse problems, identify opportunities, and implement effective solutions.

Desirable

• Experience working within a military environment.
• Previous experience managing in a similar operational role.
• Health & Safety qualification such as IOSH Managing Safely.
• Knowledge of Soft FM services including catering, hospitality, retail, and cleaning operations.
• Proven experience managing client relationships within a contract environment.
• Demonstrated success leading, managing, and developing teams.

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications