Randstad CPE • Bracknell, Berkshire RG42 6EY

Helpdesk Admin

About this role

Helpdesk Extra Works Administrator

We are seeking an organized and proactive Helpdesk Extra Works Administrator for a temporary contract at a high-profile site in Bracknell. This role is pivotal in managing the lifecycle of extra works projects, from initial quotation through to completion and compliance.

Role Overview

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Pay Rate

£16.50 per hour

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Hours

40 hours per week.

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Working Pattern

Monday - Friday, 08:00 - 17:00.

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Location

Bracknell.

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Start Date

18/05/2026.

Key Responsibilities

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Quotation Management

Prepare, review, and manage accurate quotations for extra works, ensuring competitiveness and timely submission.

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Supply Chain Liaison

Coordinate with suppliers and contractors to confirm scope of works, obtain pricing, and agree on delivery timescales.

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Project Coordination

Schedule and monitor the progress of approved works, ensuring completion within agreed timelines.

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Compliance & Safety

Manage "Authority-to-work" requirements, ensuring all documentation and approvals are in place before works commence.

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Systems & Communication

Use the CAFM system to receive, log, and track works requests while providing regular status updates on costs, risks, and delays to stakeholders.

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Record Keeping

Maintain meticulous records of all quotations, approvals, permits, and completed works in compliance with health and safety legislation.

Requirements

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Experience

Proven background in administration, ideally within a helpdesk or facilities management environment.

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Technical Skills

Proficient in the use of CAFM systems and standard office software (Excel/Outlook).

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Soft Skills

Excellent proactive communication skills and the ability to manage multiple priorities under pressure.

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Analytical Ability

Strong attention to detail regarding pricing, documentation accuracy, and safety legislation.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.