Hub Officer - Gravesend

Role title

Hub Officer

Location

Gravesend hub

Salary

£10,850 - £13,562 per annum plus a Car Allowance of £932 per annum (salary offered between this range dependent on experience)

Hours

14 week per week – to be discussed further at interview

Contract

Permanent

Join us and help build stronger, more connected communities

Are you passionate about people, community, and creating opportunities that truly change lives? Do you thrive on bringing people together, inspiring confidence, and making a visible impact every day? If so, we’d love to hear from you.

We’re looking for an enthusiastic, creative, and driven Hub Officer to join our team and help deliver meaningful activities and opportunities within our community hubs. This is more than a job - it’s a chance to empower individuals, strengthen communities, and be part of something genuinely transformative.

About the role

As a Hub Officer, you’ll be at the heart of our community work - delivering engaging activities, supporting residents, and helping people unlock opportunities that lead to better lives. Working closely with the Senior Hub Officer and the wider Moat Foundation team, you’ll play a key role in shaping programmes, supporting volunteers, and ensuring our hubs are vibrant, welcoming spaces where people feel inspired to take part and grow.

What you’ll be doing

No two days are the same, and that’s part of what makes this role so rewarding.

You will

Create and deliver high-impact activities for children, young people, adults, and older residents

Engage and support customers to build confidence, develop skills, and access new opportunities

Bring communities together by encouraging participation and helping people build meaningful connections

Collaborate with colleagues, volunteers, and local partners to develop exciting projects and initiatives

Identify opportunities to improve lives within your hub area through innovative programmes

Capture and share success stories - collecting data, photos, and case studies that showcase our impact

Support the development of our community offer, helping us continuously improve and grow

To read more about the role, please view our job description here: hub-officer.pdf

What you’ll bring

We’re looking for someone who is approachable, motivated, and passionate about community work.

You’ll have

A natural ability to connect with people of all ages, building trust and encouraging participation

Strong communication skills, both written and verbal

Good IT and administrative skills, including Microsoft Office

The ability to work independently and as part of a team, including with volunteers

Creativity and initiative to design engaging, community-focused activities

A genuine passion for helping people achieve positive change

About us

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.

As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers

Our values

Own it

We take responsibility for our actions and deliver on our promises.

Better together

We believe in the power of collaboration to achieve greater outcomes.

Lead by example

We set high standards and inspire others through our commitment to excellence.

Be the change

We embrace innovation and proactively address challenges.

Why join Moat?

As an experienced professional, you'll have the opportunity to

Make a real impact in our communities.

Work with a supportive and passionate team.

Enjoy competitive salaries and generous leave.

Benefit from numerous personal and professional development opportunities.

Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.

For more info, check out our employee benefits video here

Our employee benefits

what we can offer you (youtube.com)

How to apply

If you're excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Sunday 24 May 2026. If we’d like to invite you for an interview, we’ll reach out via email.

It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.