Digital & Data Digital Trading Manager

About the job

Overview

At Screwfix, we're continuing to invest in our digital experience and accelerate our ecommerce growth. With strong like-for-like performance, ambitious plans for the future, and exciting projects already underway, there's never been a better time to join our Ecommerce team.

As our Digital Trading Manager, you'll play a pivotal role in shaping how millions of customers shop across Screwfix.com, our app, and in-store digital channels. You'll combine commercial thinking, customer insight and data-driven decision-making to optimise category performance, drive conversion, and deliver sustainable revenue growth.

This is an opportunity to join a high-performing, collaborative digital team, working alongside subject matter experts across SEO, PPC, CRM, Retail Media, Digital Merchandising and Trading.

What's in it for you?

• Discretionary annual bonus up to 20%
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Key responsibilities

• Develop and execute digital trading strategies to drive online sales and enhance the overall performance of our e-commerce platforms.
• Manage multiple categories to drive transactions on Screwfix.com, the App and ISDB, delivering against sales targets across the UK & IE.
• Create annual plans for your category highlighting areas for opportunity and growth, communicate them effectively to all relevant stakeholders and deliver against these plans.
• Collaborate closely with the commercial and trade planning team to translate the customer plan into an omni channel trading strategy that drives revenue growth.
• Work closely with the Digital Merchandiser team to plan and execute your category strategy, creating a seamless and compelling customer experience.
• Review and evaluate category performance, making recommendations and taking action that drives conversion rate increase and optimum customer experience.
• Work closely with the digital marketing, campaign and CRM team to ensure that product selection for digital comms is effective and optimised for maximum performance.
• Identify opportunities for tactical trading and spike events and turn these into action whilst fully measuring the outcome.
• Build strong relationships with Supply Chain, understanding the role that stock and lead time plays in our overall conversion rate. Influence where required to drive the right outcome for our ecommerce channels.
• Translate complex data into actionable recommendations to drive strategic decision-making and enhance the overall performance of Screwfix’s e-commerce platforms.
• Stay abreast of market trends, competitor activities, and customer behaviour to inform strategic decisions.
• Lead and mentor a Digital Trader, providing guidance, setting performance goals, and fostering a collaborative and innovative work environment.

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Required skills & experience

• Highly analytical and data driven
• Proficient in GA4 at an intermediate level
• Highly competent in using Oracle Reporting/Power BI
• Ability to juggle multiple priorities and work calmly under pressure
• Flexible, enthusiastic and motivated with the ability to work to targets in a deadline driven environment
• Self-driven and enjoys driving change
• Effective communication and interpersonal skills at a senior level
• Experience of managing people

At Screwfix,

Your Wellbeing Comes First

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

#LI-Hybrid

Rewards & Benefits

Cycle to work

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Gym Discount

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Gym Discount

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.

Mind Training

We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.

Screwfix Community

Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

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Benefits

at Screwfix

Training programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Open Development Programme

You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.

Aspiring Leader Programme

For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.

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“Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand.”

Becky Wren | Digital Marketing Manager

“Our plan is to ensure customer satisfaction with our website. Navigation, search, optimisation – they’re all things that are key to my role.”

Jurate Sostakaite | International Web Merchandising Manager

“The day is varied. You could be merchandising for a new promotion, liaising with buyers on that or working on a website optimisation task. In International, you could also be looking after translation.”

Charlotte Fangman | International Web Merchandiser

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Plan your commute

Postcode

Be yourself at Screwfix

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Application process

Apply

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.

Digital Trading Manager

Digital Trading Manager

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Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT

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Permanent Full Time (37.5) - Permanent