Healthcare Support Worker | Kent and Medway Mental Health NHS Trust

It’s an exciting time to join our dynamic and innovative team. Do you want to develop your skills, with the backing of a well-developed team and make a difference to the recovery of our patients? If the answer is yes, we want you to join us!

The Trevor Gibbens Unit is a medium secure inpatient service for forensic services serving the community of Kent and Medway Mental Health Trust (KMMH). We specialise in the rehabilitation and treatment of males & females with complex mental health needs, who require care in a medium secure setting, in response to offending, risky and/or challenging behaviours.

This can be challenging, yet rewarding environment and requires excellent organisation skills and the ability to use your initiative. If you are enthusiastic about making a difference and capable of providing positive challenge to the status quo in the interest of service and workforce development - then we want to hear from you.

The Healthcare Worker is a key member of the multidisciplinary care team and will have continuing responsibility as follows:

• Under limited supervision from a senior associate worker, qualified nurse, occupational therapist or the nurse in charge, deliver an effective and competent level of care, which is determined by the patients care plan.
• Be fully aware of the needs of patients over a 24hr span of care.
• Be prepared to take on a lead role in a specific responsibility
• Recording and reporting accurately any changes related to the patient’s current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
• Recording care given and reporting omissions accurately and in a timely manner.
• Supporting and carrying out therapeutic observations as required and instructed.
• To make recommendations to the care plan process
• Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
• Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques.
• Facilitating the assessment of staff undergoing the Care Certificate.
• Demonstrating a professional approach to work, and abide by the Trust values.
• To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
• Undertake and maintain all essential training to role.
• Working confidently in a variety of environments which present different challenges whilst continuing to act in a professional manner.
• Balancing all aspects of the job role across the 7 day working pattern.
• Being flexible and responsive to competing demands.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple

We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that’s doing well together.

Take a look at our Healthcare Assistant Video

Please refer to the attached job description for full details of the main responsibilities of the role.

This advert closes on Thursday 28 May 2026

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