iRhythm Technologies Ltd • Bagshot GU19 5HL

Junior Operations Representative

About this role

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role

We are recruiting a motivated Junior Operations Representative to join our UK Operations Team.

Our work environment is varied and fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering operational excellence that will improve the quality of healthcare and the patient experience.

We are looking for like-minded individuals to join our team today! This is a rare and exciting opportunity to begin a career in the medical device industry - full training will be provided.

This is a full-time, onsite position based at our Bagshot office (GU19 5HL). Please note that hybrid or remote working is not available for this role.

Responsibilities include but are not limited to

  • Patch device shipping, receiving processing and data uploading
  • Inter-departmental communication
  • Data entry across multiple systems
  • Accuracy, attention to detail and good communication skills
  • Understanding and adhering to Quality System requirements
  • Proactive project work to improve service offering

SHIPPING ACTIVITIES

  • Pick and Pack outgoing shipments and ensure shipments meet specifications.
  • Receiving deliveries and loading into correct stock location
  • Completing and maintaining all associated shipping and stocking documentation and systems
  • Verifies the accuracy of the data and initiates corrections when needed.
  • Affixes shipping labels, identifying information, onto packed cartons or containers, as required

INTAKE PATCH ACTIVITIES

  • Receiving and processing of the patch device
  • Patch data upload and manually entering patient information provided
  • Completing and maintaining all associated intake documentation and systems
  • Communicating with Management any potential system or device issues or risk
  • Adhere to corporate policy and compliance standards in handling patient data.

Work Pattern

40 hours per week worked

Monday - Friday

2 days (8am - 5pm) and 3 days (9am - 5pm) with a 30 minutes lunch, there is flexibility on which days.

Compensation

£26,500 per annum + benefits

About You

  • Bright, confident and articulate with a willingness to learn
  • Responsible and accountable
  • Strong attention to detail
  • Degree not required, Secondary School and College qualifications preferred
  • Physical requirements include reaching, bending, and sitting, negligible lifting
  • Good verbal and written communication skills
  • Ability to work in a team environment as well as under own supervision
  • Good time management skills and able to adjust priorities when business needs change

Technical Skills

  • MS Outlook, Word, Excel, Teams experience preferable

-Full training provided on all systems and processes

What’s In It For You

iRhythm provides excellent benefits including Private Medical & Dental insurance, Pension Scheme (with company match), Employee Stock Purchase Plan, Life Assurance, Unlimited Access to Learning Platforms, Paid Holidays & Leave, Family Friendly Policies, Cultural Committee/Charity events, and so much!