Millbrook Group Ltd • Totton SO40 3NB
About this role
Job Advert
We are seeking a Quality Administrator to join our Ultimate Healthcare team. The role will support the SHEQ Department in
administration relating the Quality and Regulatory Compliance activities to ensure our operational integrity and market
reputation. Assisting in compliance with all regulatory and ISO standards to mitigate risk and proactively identify and secure new
accreditations that enhance our credibility and competitive position.
Main Duties and Responsibilities
Assisting in the QMS system and supporting in the
ISO 13485 compliance including
1. Supporting internal audits (collating data, writing up findings, obtaining sign offs) - it may be that we find someone who
wants to learn, and writes excellently, but doesn’t have IA experience - this can always be trained out later Working closely
with customer services to collate customer feedback and complaints data
2. Investigating product / process failures as required
3. Being a part of supplier management team
4. Play a key role in Procedure development, writing and implementation
5. Co-review documentation, and being pivotal in the document control and document change process
6. Where required, being part of the team to create any required documentation
7. Assisting in Health & Safety management on site
8. Assist in implementation of systems/processes/Procedures where required
9. Undertake the job in line with the company appraisal competencies as follows
10. Achieves business results and adds value to the company
11. Focuses on internal/external customers
12. Builds and maintains effective teamwork with colleagues
13. Embraces change and deals with ambiguity
14. Keep accurate and timely records
Required Skills and Experience
* Excellent verbal and written communication skills.
* Proven team player with the ability to use own initiative.
* Able to adapt to change and approachable with influencing and listening skills.
* Proficient and confident in the use of IT software including Microsoft Office including One Drive, Share Point, Teams,
PowerPoint, Word, Excel, Adobe,
* Excellent time management in regard to achieving deadlines, adhering to training schedules and travelling.
* Experience of document control
*
Desirable
An understanding of technical documentation
*
Desirable
Ability to communicate to third parties
* Fundamental comprehension of ISO compliance
*
Desirable
some knowledge of regulatory compliance
* Experience of document control
* Experience of working within systems in a highly regulated industry
*
Desirable
exposure to the Medical Device sector
* Experience of ISO standards
*
Desirable
ISO Internal Auditor
Key Performance Indicators
* Document control
* Accuracy of documents produced
* Being an active team member in supporting the wider activities
* Escalate any significant issues to Line Manager immediately
What can we offer you?
* Competitive Salary
* Monday to Friday 40 hours a week
* Up to 25 days holiday plus bank holidays with the option to buy a further 5 days
* Company Pension Scheme
* Company Sick Pay
* Life Assurance
* A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets
Our ambition at Millbrook Healthcare Group is to become the leading provider in the assisted living sector whilst ensuring our
core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a
part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and
develop a rewarding career along the way.
Care and respect for our colleagues and service users
Accountable and proud
Ready to learn and grow
Enhance our service users’ lives
Socially responsible, ethical and transparent
This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion,
disability or sexual orientation, and we will gladly accept applications from all sections of the community.