Performance Analyst - Adult Social Care

Salary

£36,363 to £39,152 per annum

Contract Type

Fixed Term or Secondment (Internal) to cover parental leave until June 2027

Working Pattern

Full time - 37 hours per week

Location

Based at County Hall, Chichester - hybrid working

Interviews

Thursday 4th of June

Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position.

The Performance and Insight team are currently recruiting for a Performance Analyst to support the Adult Social Care team. The role of Performance Analyst is to work with the service to understand their processes and analyse the data to ensure that we are meeting the Council's statutory and operational responsibilities. We are looking for someone that has a high level of technical knowledge in the field of data analysis and is passionate about giving the data real meaning to ensure we are delivering on our responsibilities.

In this role, your work will influence decision making within the service, using your data analysis skills to bring the data to life. The role is varied, and you'll need to be able to switch between projects, work independently and meet timescales accordingly. So, if this sounds like a role that fits with your experience and knowledge, then read on to find out how to apply!

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. Upon joining us you will have access to a range of benefits including the following:

For a full list, please visit our Rewards and Benefits page.

The Opportunity

In this role you will collect, maintain, manipulate and present data and information to make recommendations and inform decisions to improve the service. You will determine appropriate tools depending on the data you are analysing and at what stage in the process the information is being reviewed. You will have analysis and interpretation skills to enable you to deliver on providing recommendations.

Being able to communicate complicated information effectively to a wide range of audiences is essential. You will also need to support colleagues in the service to understand dashboards, tools or reports that you'll provide them with to ensure they get the most from the information.

About you

Some of the key skills, experience and knowledge required to be successful in the role include

• Advanced analytical skills to include some or all of the following software/languages: SQL, Excel, VBA, PowerBI, Tableau, R.
• Demonstratable experience of organising and handling large amounts of complex data, undertaking complex statistical analysis and then producing high quality reports to inform service decision making.
• Ability to work with service teams (and wider partners) to enable you to establish the needs of the service and therefore the analysis and reporting that is required to look for improvements.
• Advisory, negotiation and persuasion skills to encourage service teams to adopt a particular course of action based on the data you've provided, enabling them to understand why.
• Excellent communication and data visualisation skills enabling you to present analysis and findings in a clear, concise way to a variety of audiences and that promotes understanding.
• Experience and the confidence to build credibility when dealing with stakeholders at all levels within the organisation and partners.
• Experience of implementing new processes or changes to existing ones.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

About us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. The Performance and Insight (P&I) service provides critical support functions to our services, relentlessly focusing on delivering better and more cost-effective outcomes.

Performance and Insight is an established and well-regarded team of data experts whose function is to provide actionable insight to help our services make the best business decisions. We are a team that is not content with being merely 'good enough' but are constantly striving to improve our reputation for innovation and best practice.

Further information

The reference number for this role is CRS01066.

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.