Look Ahead Care, Support and Housing Ltd • London, London E17 3NU

Support worker

About this role

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Social Care Service in Waltham Forest.

£30,784.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do

Behaviour Analysis

You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour

You will have ability and skill to present and feedback to other professionals in a formal setting

Reports possible cases of abuse, neglect or endangerment appropriately

Actively participates in the reviewing and the designing behavioural interventions plans.

Measures goals and objectives of behaviour support plans to ensure they are being met

Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.

Maintains up to date accurate records of customer's, service being provided and behavioural data

Other Responsibilities

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Participate in the support planning and risk management, as facilitated by the lead Support Worker.

Enable customers to make full use of community facilities by providing support as directed

Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities

Report any observations relating to customers welfare

Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.

Maintain records as required at the project under the direction of the support workers / management

Participate in team meetings/reviews and the general development of the service.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Ability to cope positively with challenging and diverse behaviour

What you'll bring

Essential

NVQ Level 2 or equivalent

Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics

Good IT skills

Drivers

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.