CBW Staffing Solutions Limited • Angel, London NW1 2RT

Contract Support Administrator

About this role

Contract Support Administrator – Central London – Up to £37,000 per annum. Are you an experienced Contract Support professional seeking a fresh challenge within the Facilities Management (FM) sector? Are you looking for an opportunity to join a forward-thinking company in a prestigious building in the heart of Central London? If so, we’d love to hear from you. CBW Staffing Solutions are currently recruiting for an experienced Contract Support on behalf of a leading Facilities and Maintenance Provider based in Central London. This is a fantastic permanent opportunity to join a high-performing team and take ownership of a dynamic and varied role.

Role Details

Location

City of London Contract Type

Permanent Salary

Up to £37,000

Working Hours

Monday to Friday | Full-Time | Office-Based

  • Minimum 1 years’ experience within a demanding Service & Maintenance environment Ideally within Financial Contract Support
  • Confident user of CAFM systems and understanding of PPM/reactive processes
  • Coordinate and manage PPM and reactive works to meet contractual and company SLAs
  • Oversight of P&L performance on large commercial contracts
  • Provide hands-on support to the Contract Manager across all works and contract-related tasks
  • Conduct detailed audits to ensure compliance and enable smooth invoicing processes
  • WIP and Budget Reports
  • Track all reactive and additional works to ensure completion within agreed timeframes
  • Responsible for raising quotes based on Contract Manager costing sheets
  • Serve as the main point of contact for all PPM-related coordination, tracking monthly hours and ensuring timely closure
  • Liaise with engineers and subcontractors to maintain high standards of work
  • Adaptable, well-organised, and capable of multitasking in a deadline-driven environment
  • Produce clear and detailed reports using Microsoft Excel and Word
  • Support invoicing processes to ensure transparency and timely billing
  • Willingness to work overtime when required

Key Requirements

  • Strong working knowledge of CAFM systems
  • Excellent attention to detail and due diligence
  • Financial acumen with experience managing budgets and invoicing
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Excellent communication and interpersonal skills
  • Previous experience working within Facilities Management
  • Ability to manage engineers and subcontractor relationships effectively

ed