Brook Street • Darlington DL1 1RU
About this role
Administrative Officer - HMCTS (Courts, Tribunals & Office Support)
Location
Darlington
Pay
£12.86 per hour
Temporary assignment until 30/09/26 however likely to be extended
Must be able to pass an enhanced DBS check and have valid right to work documents
Our client, a reputable government organisation, is hiring for a dedicated Administrative Officer to join their team in Darlington. This role is vital in ensuring the smooth operation of courts and tribunals, providing excellent customer service, and supporting case progression through efficient administrative processes.
What you'll be doing
* Preparing papers, files, and court documents for hearings and meetings
* Managing records on in-house systems and data input
* Handling post, booking meeting rooms, and supporting training activities
* Drafting correspondence, minutes, reports, and submissions
* Clerking civil and family courts, tribunals, and hearings, ensuring all materials are prepared and up to date
* Assisting court users, scheduling, serving documents, and executing warrants
* Managing counter enquiries via face-to-face, written, or telephone contact
* Processing casework such as court orders, claims, fines, and legal aid documentation
* Checking and verifying documents, records, and accounts for accuracy and compliance
* Collecting, assembling, and interpreting information for reports and statistical analysis
* Communicating effectively with judiciary, court staff, external agencies, and the public
* Supporting team meetings, problem-solving, and contributing to small projects
What you'll bring
* Minimum of 5 GCSE passes (A-C) or NVQ Business Administration Level II or equivalent experience
* Strong computer skills suitable for administrative tasks
* Excellent organisational and communication skills
* Ability to work flexibly within a team and adapt to changing priorities
* A proactive approach to problem-solving and continuous improvement
* Experience in customer service and handling enquiries
This opportunity offers a chance to work within a supportive team environment, with ongoing professional development and career progression in the operational delivery profession. If you are organised, customer-focused, and eager to contribute to a vital public service, we encourage you to apply today!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.