General Practice Assistant

Dimensions of the Role Supports a patient population of approximately 19,000 (practice level) Works within a PCN covering approximately 55,000 patients Supports multiple clinicians including GPs, nurses, and allied health professionals Manages and contributes to patient recall programmes (e.g. chronic disease, screening) Processes high volumes of clinical correspondence and patient data Contributes to QOF, IIF and enhanced service delivery targets Uses clinical systems (e.g. EMIS) to run searches and improve population health outcomes Clinical Responsibilities Undertake basic clinical observations (BP, pulse, height, weight, BMI) Perform phlebotomy including domiciliary visits where appropriate Carry out ECGs, urine testing, and other diagnostic procedures (following training) Support NHS Health Checks and new patient health checks Assist with chronic disease monitoring (e.g. hypertension, diabetes) Act as chaperone in line with policy Accurately record clinical information in patient records Administrative & Care Coordination Responsibilities Process and code clinical correspondence Manage patient recalls and follow-ups Run clinical system searches to identify patients requiring review Support QOF, IIF and enhanced service delivery Coordinate referrals, appointments, and results Maintain accurate patient records and data quality Prepare documentation and pre-populate forms Support population health and list management initiatives Team & Service Responsibilities Work collaboratively within a multidisciplinary team Support community-based work Participate in audits and quality improvement projects Attend team meetings and training sessions Confidentiality The postholder must maintain strict confidentiality in relation to patient, staff, and organisational information, in line with GDPR and NHS data protection requirements. Data Protection The postholder must comply with the Data Protection Act and UK GDPR, ensuring all personal data is handled appropriately. Health and Safety The postholder is responsible for maintaining a safe working environment and adhering to all health and safety policies. Infection Control The postholder must comply with infection prevention and control policies to minimise risks to patients and staff. Safeguarding The postholder must adhere to safeguarding policies and procedures to protect vulnerable adults and children. Equality and Diversity The organisation is committed to equality and diversity. The postholder must promote inclusive practices and treat all individuals fairly. Training and Development The postholder is expected to participate in ongoing training, including mandatory and role-specific development. Review of Job Description This job description is intended as a guide and may be amended in line with service needs.