Change Control Manager

Change Control Manager

Location

London, E14 5HP (remote role, open to candidates nationwide)

Hours of work

40

Contract Type

Permanent

We are seeking a Change Control Manager to play a key role within the Technical Services function, supporting and delivering a consistent control and assurance process across the regional portfolio.​

The role ensures all work activity is captured, assessed and fully documented prior to works commencing, maintaining governance and compliance at all times.

Job Description

We are looking for an experienced professional who can act as the central interface between Project works, portfolio services infrastructure, and key stakeholders.​

This includes supporting project implementation, documentation and handover, while providing assurance through robust Change Control and Change Advisory Board (CAB) processes.

Key Responsibilities

Review and triage Change Control submissions, ensuring completeness and accuracy

Assess RAMS, drawings and supporting documentation to identify risks and gaps

Ensure all works follow agreed governance, standards and approval processes

Lead and coordinate Change Control and CAB meetings and related communications

Act as the main point of contact between clients, suppliers and internal teams

Monitor, track and report on Change Control activity and progress

Conduct system and on-site audits to ensure compliance

Investigate breaches, escalate issues where required, and support effective resolution

Professional and Personal Competencies/Qualifications

Strong technical knowledge of building services, including mechanical, electrical and life safety systems

Sound understanding of risk management and safe systems of work, including RAMS

Experience managing projects or Change Control processes end-to-end

High attention to detail when reviewing technical and compliance documentation

Strong stakeholder management and communication skills

Ability to enforce governance and challenge non-compliance appropriately

Good organisational and time management skills, with the ability to work under pressure

Proficiency in IT tools such as Excel, Word, PowerPoint and dashboards or systems

Strong problem-solving and decision-making capability

Good safety awareness and understanding of compliance requirements

Additional Requirements

Full UK driving licence, with occasional travel required

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.