ALIS BARBER SHOP LTD • E2 0AA
About this role
- Collaborate closely with the salon team to consistently deliver and uphold an exceptional standard of client service.
- Inspire, mentor, and develop team members through performance reviews, coaching sessions, and regular team meetings to drive continuous improvement.
- Lead sales initiatives and manage daily shop operations while overseeing and supporting a team of Beauty Therapists and hairdressers.
- Address client complaints swiftly and confidentially, ensuring prompt and satisfactory resolution.
- Proactively identify opportunities to enhance departmental profitability and implement improvements where feasible.
- Foster positive employee relations by maintaining open and effective communication within the team.
- Implement ongoing skills development programs and actively participate in departmental training sessions to ensure up-to-date expertise.
- Oversee and enforce Health and Safety compliance to maintain a secure working environment.