Senior IT Technician | South West London and St George's Mental Health NHS Trust

An opportunity has arisen with immediate effect for a Senior IT Technician with excellent technical skills to contribute to the continued support of trust Digital Service Department.

It is expected that the IT Technician will be capable to perform a professional second line technical support service for Trust users.

Career

Progression pathways and development opportunities

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties.

The post holder(s) will be responsible for

• Maintaining a high level of technical expertise and awareness to diagnose endpoint and other technical issues.
• The day-to-day delivery of a robust, customer-focussed technical support service.
• Adhering to policies and processes to protect the technical support service.
• Documenting all IT systems in area of responsibility, past and present.
• Supporting and contributing to technical projects.
• Identifying frequent and common error, supporting the development of policies and training to ensure that mobile telephony services are delivered effectively to staff within the Trust.
• Performing a professional second line technical support service for Trust users.
• Configuring, operating, maintaining and repairing corporate endpoint hardware and software including Laptop, Desktop, Mobile Phone and Tablets and associated accessories and peripherals.

The successful applicant(s) will be educated to BTEC level in a technical discipline or CompTIA A+ or N+, MSDT or equivalent through. They will also be expected to have an ITIL Foundation Certification and knowledge of Asset Management skills.

It is essential that they have a full and current UK driving license (Manual).

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK

• To perform a professional second line technical support service for Trust users.
• To configure, operate, maintain and repair corporate endpoint hardware and software including Laptop, Desktop, Mobile Phone and Tablets and associated accessories and peripherals
• To maintain a high level of technical expertise and awareness to diagnose enpoint and other technical issues.
• To be responsible for the day-to-day delivery of a robust, customer-focussed technical support service.
• To adhere to policies and processes to protect the technical support service.
• To document all IT systems in area of responsibility, past and present.
• To support and contribute to technical projects.
• Identify frequent and common errors, and support the development of policies and training to ensure that mobile telephony services are delivered effectively to staff within the Trust.

This advert closes on Sunday 19 Apr 2026