Britannia Pharmacy T/A Laville Limited • East London, London

Roaming Pharmacy Medical Counter Assistant

About this role

We are seeking a reliable and customer-focused Roaming Medical Counter Pharmacy Assistant to support operations across multiple pharmacy locations. This is a dynamic role ideal for someone adaptable, organised, and passionate about delivering excellent patient care.

You will work across different branches as required, assisting with over-the-counter (OTC) sales, customer queries, and general pharmacy support duties.

Key Responsibilities

Assist customers with over-the-counter medication requests and provide appropriate advice within competency limits

Support pharmacists in the day-to-day running of the pharmacy

Handle sales transactions and operate the till accurately

Restock shelves and ensure products are well-presented and in date

Maintain cleanliness and organisation of the pharmacy environment

Travel between pharmacy locations as required

Provide excellent customer service and maintain patient confidentiality

Assist with stock control and inventory management

Requirements

Previous experience in a pharmacy or retail healthcare environment preferred

Strong communication and interpersonal skills

Ability to work flexibly across multiple locations

Good understanding of OTC medicines (training will be provided)

Basic IT and numeracy skills

A proactive and team-oriented attitude

Willingness to travel regularly

Desirable Qualifications

NVQ Level 2 in Pharmacy Services (or equivalent)

Medicines Counter Assistant (MCA) certification

Full UK driving licence (if travel between branches is required)

What We Offer

Ongoing training and development

Supportive team environment

Opportunity to gain pharmacy qualifications

Travel allowance (if applicable)

Career progression opportunities within the company