Receptionist

National Legal Service is a well-established Legal Aid law firm specialising in Family and Children law, we pride ourselves on our extensive training and development of our employees and we are committed to fostering a workplace that is inclusive, respectful, and reflective in the diverse communities we serve.

We strive to create an environment where everyone feels valued, supported and able to thrive.

As a receptionist you will be delivering a high standard of client care whist being responsible for call handling and office administration.

You will provide support to the Operations Manager and Senior Reception staff dealing with all duties that involve reception and administration duties.

The Role

• Answering all incoming calls throughout the day
• Filtering calls to relevant departments
• Distributing the incoming faxes and saving to case management software
• Assisting with conflict checks
• Checking and ordering stationary
• Managing technical user issues with printers / copiers and PC’s
• Collection and drop of the DX post at the required time
• Organising ongoing and receiving deliveries / couriers
• Franking and outgoing post
• Manage meeting room bookings
• Any other duties that may be required

The Person

• Excellent communication skills
• Excellent telephone manner
• Proactive approach to your work
• Ideally come from a busy reception background

We are a modern, client focused firm known for our collaborative culture, high standards and commitment to innovation. Our team brings together diverse perspectives and experiences, creating an environment where ideas are valued and people can perform at their best.

This is a full time position Monday - Friday 9am - 5.30pm

This role will be based 4 days in the office during probation (3 months) - on completion of success probation the role will be 3 days in the office and 2 days from home.