Band 5- Medicines Management and Patient Services Technician | West London NHS Trust

Medicines Management & Patient Service Technician – Older Adult Service (18.75 hours/week)

Join our dynamic team at West London NHS Trust as a part-time Medicines Management & Patient Service Technician in our Older Adult Service, working alongside an existing part-time technician.

You’ll share responsibilities in delivering high-quality pharmacy services across both inpatient and community settings, with a focus on older adults and dementia care.

This is a fantastic opportunity to collaborate closely with a supportive multidisciplinary team, grow your skills, and make a real impact on patient outcomes. If you’re passionate, detail-oriented, and ready to make a difference, we’d love to hear from you!

As a Medicines Management & Patient Service Technician, you will provide a specialist, patient-focused technical pharmacy service in both inpatient and community settings.

Your responsibilities will include dispensing and checking medications, managing stock control, and overseeing medicines reconciliation at Level 2.

You will play a key role in coordinating the workflow in the dispensary, supporting the pharmacy assistants, and maintaining high standards of medicines management across various teams. Additionally, you’ll provide advice and support to patients and staff, ensuring safe and effective use of medications, while developing your skills in a technician-led dispensary.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Monday 18 May 2026