Purosearch • HA1 1HS

Operations Manager - Supportive Living

About this role

Operations Manager / HR Support / Business Development Manager– Supportive Living Sector

Across Harrow & Hertfordshire

Salary

50000-55000, depending on experience

Contract

Full-time

About the Role

We are working with a fantastic care provider based in Hertfordshire to recruit an experienced and dynamic Senior Manager with a strong background in the supportive living / residential home sector. This is a key strategic role for someone who is passionate about delivering outstanding standards of care while driving private bed fees, dealing with recruitment and HR needs.

The successful candidate will play a vital role in supporting 6 supported living homes to thrive — operationally, financially, and will make a genuine difference to the lives of residents, families, and staff.

Key Responsibilities

  • Support and mentor Registered Managers, helping them to achieve excellence in care delivery and operational performance
  • Drive profitability and financial performance, identifying opportunities for growth and efficiency
  • Lead on private resident acquisition, occupancy growth, and fee optimisation
  • Develop and implement marketing strategies to promote services and strengthen local reputation
  • Conduct audits and quality assurance reviews, ensuring compliance with regulatory standards and internal best practice
  • Drive and handle

HR needs for the business

from recruitment to compliance

About You

  • Either progressed through the industry into a senior management role from a care assistant, or have a minimum of 6 years experience as a Registered Manager
  • Level 5 Diploma in Leadership & Management for Health and Social Care
  • Proven experience of managing multiple supported living and residential care services simultaneously
  • Demonstrable experience of leading services through CQC inspections and achieving a 'Good' or 'Outstanding' result
  • Experience in Mental Health, Learning Disability, Autism and Complex Behaviour care
  • Be within a commutable distance to Harrow, Hertfordshire

If you feel you are the candidate for this role, please send your CV to r.purbrick@purosearch.com or call Ross @ Purosearch on 02079527641 to discuss your suitability further. I look forward to hearing from you!