Driver Business Services Support Officer

Can you demonstrate excellent organisational skills, with the ability to prioritise effectively in a fast‑paced environment?

Are you confident using a range of Microsoft Office 365 tools, including Forms and Live Events, as well as Word, Excel and PowerPoint?

Do you have a clear understanding of corporate risk management and governance?

If so, we would love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to

• make roads safer
• improve services for our customers
• make road transport greener and healthier
• harness the potential of technology and data
• grow and level up the economy

Joining our department comes with many benefits, including

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

https://www.youtube.com/watch?v=gkR_okX2T1U

The post-holder is responsible for ensuring all administrative support activities are carried out efficiently and effectively for the Driver Services Business Services team, with a strong service focus that contributes to the effective delivery of Operations frontline services.

The postholder will provide an efficient and professional service to the driver service directorate.

Your responsibilities will include, but aren’t limited to

• Manage the Operations mailboxes, ensuring requests are triaged, escalated, and monitored as required.
• Act as secretariat for key meetings and networks across Operations, drafting agendas, arranging guest attendance, taking action points, and assigning these to responsible owners.
• Extract and share information pertaining to driver services risks with internal stakeholders as requested.
• Support the running of driver services events, identifying suitable venues, and assisting with the running of events on the day.
• Contribute to the development of robust business cases by obtaining relevant information on costs, performance, MI etc.
• Work in collaboration with colleagues across all functions for the good of DVSA and to create a high performing and well-respected Agency.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

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About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.