Nubah Social Care Ltd • E1 2DA
About this role
Job Description
Nubah Social Care is a community-based home care provider, regulated by the Care Quality Commission (CQC) under the "Homecare Service Provider" category. Our primary goal is to offer coordinated and comprehensive home health care services to individuals who are home-bound, ensuring they receive the support they need in the comfort of their own residences. We are proud to maintain a GOOD service provider rating, which we have upheld since our inception. The CQC regularly accredits and regulates our services, ensuring we adhere to high-quality standards. Our organisation has been collaborating with various local authorities to deliver essential services. Currently, we are working with London Borough Tower Hamlets Social Care, London Borough of Newham, Redbridge, Waltham Forest, and Hackney Council for Disabled Children and Young People's Services (DCYPS), as well as adults. Additionally, we are registered with Pan-London Domiciliary Care AQP, allowing us to provide services to NHS clients.
Care Worker – North London (N Postcode Area)
We are looking for a compassionate and reliable Care Worker (male and female) to support clients in their own homes across the North London N area. preferably (N1, N4, N15, N16, N17)
To support customers with all aspects of their day-to-day living, so they can enjoy the best possible quality of life. Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the customer in their home. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company. Key responsibility Safely provides compassionate care and support that is centred on the individual needs and wishes of each customer. Respect customers’ choices and always promote their dignity. You may be the only person the customer sees over a period, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice to keep customers safe and promote their well-being.
Skills required
You’ll need
the ability to relate to people from a wide variety of backgrounds
skills in communicating with tact and sensitivity
the ability to remain calm under pressure
Depending on the role, you may need to cope with challenging behaviour.
Duties
Care and support
Give non-discriminatory care and support that values the diverse and unique qualities of each customer. See the whole person and not merely a list of care needs. Carefully listen and observe how customers prefer their care and support to be delivered on a day to day basis. Help them make their own decisions and to be as independent as possible. Follow instructions in the care and support plan which has been agreed with each customer.
This may include
All aspects of personal care
Showering and bathing
Dressing and grooming
Toileting and continence care
Teeth and dentures
Medicines
Showering and bathing
Dressing and grooming
Toileting and continence care
Teeth and dentures
Eating and drinking
Helping the customer to plan what to eat and drink
Gentle encouragement and help to eat and drink well
Shopping, preparing and serving food and drinks
Clearing the table, washing up and keeping the kitchen area clean and tidy.
Agreeing with the customer how to store food safely and dispose of out-of-date produce
Safely using aids and personal equipment in a manner that respects the dignity of customers.
Standing and walking frames
Wheelchairs, manual and electric hoists
Sliding sheets and moving boards
Hearing aids and other physical aids
Housework
Washing floors, vacuuming and sweeping
Laundry and ironing, making beds and changing the linen
Dusting and general tidying
Social and physical activities or mental stimulation
Answering the door and greeting visitors
Answering emergency bells and the telephone
Writing cards and letters or emails
Taking a customer out shopping, to see their friends or to other activities
Hobbies and recreations such as reading, photo albums, games, etc
Supporting a customer through temporary and terminal illness
End of life care
Hospital appointments
Liaising with community health support and families Recording and reporting
Record and report all relevant customer information
The care and support that you provide and assistance with medicines
Changes to a customer’s condition or other concerns
Faulty equipment or hazards in the home
Response to emergencies, accidents and incidents
Safeguarding matters
Job Types
Full-time, Part-time