Leadership Development Manager

Central and North West London NHS Trust is committed to help all of our people thrive to feel supported, respected and recognised for their work and contribution.The post holder will have direct responsibility for the day to day management of 21 Century Leadership Programme and team.

This will include

1. Management and Leadership 1.1. To manage the 21CLP team and resources on a day-to-day basis; organising and delegating work within the team ensuring they are providing a courteous and efficient service and that any work is completed accurately and in a timely manner. 1.2. To manage the team and resources on a day-to-day basis in an unpredictable environment that requires solutions to complex problems where there are many interacting factors. This includes managing requests for new pieces of work that may require quick turnaround. 1.3. To ensure direct reports are up to date with Statutory and Mandatory training, Supervision and Appraisals and that HR related policies are followed with due diligence ensuring they have the necessary skills and knowledge to fulfil their duties. Including supporting recruitment and induction of new staff when necessary, 1.4. To ensure service provision is maintained at all times and to a high standard. This involves making consistent judgements requiring complex fact analysis, interpretation and comparison of options. 1.5. To allocate work to ensure that there is appropriate cover for the team according to service need and provision completing sickness returns and updating annual leave on health roster. 1.6. To support with co-ordination of the 21CLP teams annual leave to ensure adequate and appropriate cover. 1.7. To develop, implement and review policies and procedures relating to own area of work and team as appropriate ensuring team members are aware of policy requirements. 1.8. To deal with any difficult enquiries or potential complaints and ensure their resolution when not achieved by more junior staff. 1.9. To represent the Head of Culture and Leadership Development when required to do so. 1.10. To present information (routine or complex findings) in formal presentations to large groups as required. This may include linking in with other initiatives and communicating sensitive information about performance and change. 1.11. To use a leadership style which is underpinned by strongly held values around equality, diversity and openness; effectively building and maintaining relationships with direct reports, colleagues, management teams and other key individuals across the system. 1.12. To ensure that effective systems are in place including devising them if necessary to ensure the team manage the work in a timely fashion. 1.13. To ensure team meetings occur as required and to attend as an active participant and leader.