Learning and Development Partner

We're looking for a kind, compassionate and resilient Learning and Development Partner to join our People Team located at our Head Office in Islington.

£30,678.05 per annum, working 35 hours per week. This is a hybrid role with a minimum of two days in the office each week, normally Tuesdays and Thursdays.

Our benefits include

Annual leave increasing up to 30 days with length of service

Season ticket loans for public transport travel to work

A generous pension - we will contribute up to 8% (via salary exchange), and life assurance cover of 3x annual pensionable salary (T&Cs apply)

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a fantastic opportunity for someone looking to start a career in Learning & Development and build experience across a busy, supportive L&D function. Working across the L&D team, you will support the administration, coordination and delivery of all Look Ahead's staff training and development programmes student placements, apprenticeships, Diversity & Inclusion and Wellbeing initiatives. You will coordinate workshops from enrolment through to completion, maintain training records, support internal communications to promote L&D activity and encourage high levels of engagement, attendance and compliance with all training and courses. Responsible for ensuring all information is accurate and up to date on the LMS platform (currently MyLearning).

What you'll do

Training Courses/Programmes

Schedule and manage training workshops and delegate communications

Liaise with and maintain relationships with external training providers

Process professional development applications and book delegates onto relevant in-house programmes or apprenticeships

Keep all training information, materials and records updated across the business

Administer and monitor attendance, completions and compliance requirements

Maintain and update tracking and monitoring spreadsheets regularly

Manage training facilities, equipment and room configuration

Coordinate learning analytics and produce monthly reporting on attendance, completions and KPIs

Manage the end-to-end induction process from booking new starters, marking attendance and deliver day 1 induction on a rota

Share training evaluation feedback with trainers and identify areas for improvement

Co-ordinate delegate lists for trainers and venues and joining instructions for learners weekly for upcoming training events

Student Placements

Respond to and process student and volunteer placement enquiries

Provide guidance to potential applicants and ensure vetting compliance

Maintain accurate tracking systems and provide monthly progress updates to managers

Support with onboarding processes and coordination of relevant induction elements

Liaise with internal and external stakeholders to ensure a consistent placement experience

Apprenticeships

Support the organisation and marketing of apprenticeships opportunities

Monitor activity, attendance, milestones and qualification progress for recruited apprentices

Maintain structured reporting and make recommendations for programme improvements

Support attendance at job fairs, recruitment events or school/college events as required

General

Maintain L&D and Student Placement shared inboxes daily in line with Service Level Agreements (SLAs)

Promote diversity, inclusion and Look Ahead's employer brand through internal communications, including Workplace and intranet posts

Support the implementation of the Inclusion & Diversity Action Plan, Wellbeing initiatives and engagement feedback actions with the Recruitment, Training and Talent Manager

Ensure all activity is compliant with health and safety requirements

Seek feedback from stakeholders to identify opportunities for improvement

Support People Team projects and organisational development work as required

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

About you

Organised with good attention to detail and able to prioritise effectively

Keen to deliver a high level of customer focused service

Responsive to queries and issues and able to come up with effective solutions that meet the business and customer needs

Strong communicator who is able to easily build effective working relationships

Adaptable and resilient under pressure

Decisive and able to prioritise and manage multiple tasks

Keen interest in Learning & Development

Positive team player who is values driven and contributes to a supportive team culture and works in a collaborative way across the People team, the wider organisation and with stakeholders

What you'll bring

Essential

Strong administrative and IT skills, including Microsoft Office

Confident in using learning management systems or willing to learn

Excellent communication and customer service skills

Confident to facilitate induction training

Comfortable producing reports, analysing data and maintaining spreadsheets

Please see our jobs site for the full job description.