ISS Facilities Services • London, London E14 9SH
About this role
Senior Social and Environmental Business Partner
Contract
Healthcare
Location
London, E14 9SH - hybrid role
Hours of work
40
Contract Type
Permanent
We are seeking an experienced Senior Social and Environmental Business Partner to lead sustainability strategy, delivery, and innovation across our Healthcare sector.
In this role, you will act as the sector expert, driving social value and environmental performance, shaping best practice, and partnering with key internal and external stakeholders to maximise impact.
Job Description
With national scope, this is a high-influence role suited to someone who combines deep sustainability expertise with strong collaboration, communication, and project leadership skills.
You will shape strategic direction while translating sustainability objectives into practical operational delivery, working closely with operational and functional teams to ensure sustainability commitments are consistently achieved in line with client, contractual, and regulatory requirements.
Key Responsibilities
Act as the Social and Environmental Sustainability subject matter expert for the healthcare sector within ISS UK&I
Lead the development, implementation, and continuous improvement of sector-wide sustainability programmes
Drive sustainability strategy across areas including carbon reduction, waste management, and social value
Ensure consistent delivery of sustainability initiatives and best practice across healthcare contracts
Manage sustainability plans, including performance monitoring, data analysis, and reporting
Support operational teams in achieving sustainability KPIs, targets, and contractual commitments
Build strong relationships with clients, stakeholders, and healthcare sector partners
Promote innovation, continuous improvement, and awareness of emerging legislation and market trends
Travel nationally to meet stakeholders and support programme delivery
Professional and Personal Competencies/Qualifications
Significant experience within sustainability and/or social value roles
Proven experience delivering environmental and social impact programmes
Experience working within healthcare or government contracts is desirable
Knowledge of the facilities management or built environment sector is preferred
Strong understanding of sustainability frameworks and environmental topics, including carbon, energy, water, waste, and biodiversity
Good knowledge of UK sustainability legislation, regulations, and industry trends
Ability to translate technical sustainability concepts into practical operational solutions
Strong analytical, reporting, project, and programme management skills
Excellent stakeholder engagement and communication skills
Full UK driving licence with willingness to travel nationally to healthcare client sites
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.