Older Adult Community Connector Mental Health

The role includes the following list of duties. The Person Specification sets out the qualities and skills needed / expected to undertake the role. Work within the local community being alert to mental health needs of local residents. It will provide support and signposting in a range of ways as agreed with the PCN and wider partnership. This may include - but is not exclusive: Meeting service users - predominantly the 65+ age group - in informal and formal settings to encourage engagement Work within the MDT of the PCN taking actions as agreed by the MDT and recording the outputs and outcomes appropriately Work closely with the Mental Health Care of Older People team within the NHS Trust in supporting service objectives. Provide individual service users support and signposting in a range of ways as agreed with the PCN and wider delivery partnership Group facilitation Coaching, Building Trust and Motivating people in their progress Referrals to other mental health provision within the Borough Direct, individual support to service users on a case by case basis and assessing pertinent signs (as trained) Signposting to community services Ongoing monitoring of risk to build a positive but sensitive attitude to caseload Providing clarity to the MDT and people on their lists as to how different areas of their need are being addressed by the different provision they are engaged with To provide continuity and reassurance to the people on caseload To build resilience in the people on caseload and ensure themes are fed back into design, delivery and the development of services To provide feedback to the PCN team and upwards about the gaps in service provision as illustrated by the people they are working with Any referrals should be done within 28 days of the mental health need being identified in line with guidance offered by the PCN