Flooring 4 Less • BR5 3FQ
About this role
Retail Sales Estimator (Flooring & Carpets)
Location
Orpington
Reports to
Store Manager
Brand
Flooring 4 Less
Overview
We are looking for an experienced and customer-focused Retail Sales Estimator to join the Flooring 4 Less team — one of the UK’s leading flooring and carpet retailers.
This is an exciting opportunity for someone with a passion for sales, interiors, and customer service who has experience within the flooring, carpet, or home improvement industry. At Flooring 4 Less, we pride ourselves on delivering exceptional value, expert advice, and outstanding service from enquiry through to installation.
As a key member of the retail team, you’ll be responsible for visiting customers’ homes, accurately measuring flooring areas, preparing quotations, and helping customers choose the perfect flooring solutions to suit their style and budget.
The Role
As a Retail Sales Estimator, you will play a vital role in driving store sales and delivering an excellent customer experience. You will combine your product knowledge, measuring expertise, and sales ability to guide customers confidently through the purchasing journey.
You’ll work closely with the showroom team, fitters, and warehouse staff to ensure every project runs smoothly — from first consultation to final installation.
Key Responsibilities
Customer Service & Sales
Visit customer properties to accurately measure and assess flooring requirements
Provide expert advice on carpets, laminate, vinyl, engineered wood, and LVT flooring
Prepare professional quotations and estimates with attention to detail
Assist customers in selecting products that suit their needs, style, and budget
Promote and sell additional products including underlay, accessories, and fitting services
Follow up quotations and customer enquiries to maximise sales opportunities
Deliver an outstanding customer experience throughout the full sales process
Work towards achieving individual and store sales targets
Product Knowledge
Maintain strong knowledge of all Flooring 4 Less product ranges
Stay updated on supplier products, pricing, promotions, and industry trends
Confidently explain product suitability, warranties, installation methods, and aftercare requirements
Provide accurate measurements and calculations using both imperial and metric units
Store & Operational Support
Support the smooth day-to-day running of the showroom
Assist with stock movement, stock replenishment, and preparing customer orders
Coordinate effectively with fitters, warehouse staff, and suppliers
Ensure showroom displays remain clean, organised, and visually appealing
Help prepare goods for deliveries and installations
Administration & Compliance
Complete quotations, invoices, and customer paperwork accurately
Maintain organised customer records and job information
Follow company procedures and health & safety guidelines at all times
Ensure all customer information is handled professionally and confidentially
About You
Previous experience in flooring, carpet sales, estimating, or retail sales preferred
Strong communication and customer service skills
Confident in measuring and preparing accurate quotations
Sales-driven with the ability to build rapport and close sales effectively
Good organisational and time management skills
Ability to work independently and as part of a team
Professional, reliable, and approachable
Full UK driving licence essential
The Package
Competitive salary with bonus opportunities
Staff discount on Flooring 4 Less products
Company pension scheme
Ongoing training and development opportunities
Career progression within a growing business
Friendly and supportive working environment
How to Apply
If you’re passionate about flooring, customer service, and sales — and want to be part of a growing and ambitious team — we’d love to hear from you.
Send your CV to sabs@f4less.co.uk
Join Flooring 4 Less and help customers transform their homes with quality flooring at unbeatable value.