Community Mental Health Care Coordinator | Central and North West London NHS Foundation Trust

To ensure the mental health needs of adults with mental illness referred to Hillingdon CMHH are appropriately assessed, supported and a high level of quality care is delivered within available resources.

To provide support and advice to users, carers and other professionals on mental health issues.

1. Management of a caseload, medication administration, Duty work and attendance to MDT meetings.

2. To undertake holistic assessments of service users utilising the integrated notes system (SystmOne), which will incorporate the Single Assessment Process, Risk Assessment and Mental State examinations.

3. To promote the work of the Hillingdon CMHH and an understanding of mental health issues affecting adults with mental illness.

4. To maintain up-to-date clinical records and documentation (including electronic records) in line with agreed local policies and procedures, NMC guidelines and CNWL policy.

5. To ensure that own professional practice and clinical knowledge is maintained at all times in accordance with NMC guidelines and CNWL policies and procedures.

To work in partnership with the primary care team, statutory and voluntary agencies to ensure that the appropriate care needs are met

CNWL NHS Foundation Trust is committed to workforce development and is keen to enable the successful applicant to innovate and evolve with the service. In Hillingdon Community Mental Health Hubs (CMHH) we work with adults covering the Hillingdon borough and we are based at Mill House within walking distance from the Uxbridge Town centre.

We are service user-led and work with adults with mental and physical health issues whorequire support from a multidisciplinary approach. We have recently transformed to the new Hub model and therefore it is an exciting opportunity to join the team when services are changing to be more responsive to the service users within the Hillingdon borough.

We are a multidisciplinary service, comprisingof mental health nurses, occupational therapists, psychiatrists, psychologists, employment specialists, and peer support workers. The team is supported by a good administrative system and offers an excellent work environment. The team hasgood links with local statutory and non-statutory services.

• We offer Regular individual supervision
• We work within a dynamic team with visibility of the Senior Management Team
• Opportunities for flexible working and some remote working
• Great Opportunities available for carer development
• To undertake holistic assessments of service users with mental health issues.
• To promote the work of the Community Mental Health Hub (CMHH).
• To maintain up-to-date clinical records and documentation in line with agreed local policies and procedures, NMC guidelines and CNWL policy.
• To respond to duty referrals on a daily basis and ability to prioritise urgent referrals
• To ensure that own professional practice and clinical knowledge is maintained at alltimes in accordance with NMC guidelines and CNWL policies and procedures
• To work in partnership with the primary care team, statutory and voluntary agencies toensure that the appropriate care needs are met.
• To maintain patient safety, in collaboration with patients, carers and other team members
• Responsible for recognising the potential for or signs of patient harm, abuse or neglect and taking all reasonable steps to protect the patient.
• Provides clinical advice on complex issues to other members of the clinical team and staff from other disciplines.
• Undertakes urgent and priority assessments, including comprehensive risk assessments
• Responsible for decision making and coordination in a crisis situation.
• Support service users’ short term who present to the team when their Care Coordinator / Lead Professional is absent from work and the person requires an urgent response.
• To liaise with other services i.e. Police, A & E, Single Point of Access.
• Responsible for participating in the setting of quality standards and offering a consistent approach to people open within the team.
• Maintain an effective reporting standard, verbally and in writing on patient conditions.
• Support members of the team with other specialist assessments, as required for example, application of the Mental Capacity Act 2005; Knowledge of Deprivation of Liberty Safeguards, s42 Care Act regarding Safeguarding Adults and Making Safeguarding Personal.
• To maintain professional standards of care at all time
• To supervise junior staff members and to support students on placement
• Undertake and maintain all essential training to role.

This advert closes on Wednesday 27 May 2026

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