No10 Housekeeper

As a Downing Street Housekeeper, you will be responsible for delivering a safe and compliant cleaning services on time whilst providing a leading customer experience to a high-profile site. Strong attention to detail, whilst maintaining excellent working relationships with all building users is an integral part of this role. At No 10 we are committed to providing our colleagues with knowledge, skills and tools that enable them to deliver exceptional service to our internal customers. The Workplace Experience of the site is one of your key responsibilities to create a memorable experience and moments that matter to all internal and external stakeholders.

In return, you will have the opportunity to work at the heart of the Government and to support the Prime Minister’s team in a unique and historic environment, ensuring delivery of the highest quality services.

Working Hours

Successful candidate would have the following options for part time working hours

5 days, Mon-Fri per week either

5.30am -8.30am (excluding breaks) = 15 hours per week

or

5.30am - 10.00am (includes 30 mins unpaid break) = 20 hours per week

Responsibilities

• Be the forefront of exceptional housekeeping team and perform tasks assigned as per the housekeeping manual.
• Reporting to Supervisor for any task related issues, and Facilities Manager for monthly 1-2-1 and learning and development opportunities.
• Supporting any key events in and occasional out of normal working hours.
• Promote collaboration across all operational and support teams, preferred suppliers, and customer groups.
• Promote sustainability and work with the line manager to introduce eco-friendly practices.
• The right individual will have attention to detail, a commitment to driving service improvements and a passion for working as part of a close-knit team.
• You will be accountable and responsible for the delivery of routine, planned and periodic cleaning onsite. Proper training will be provided on-site.
• You will ensure that all working areas are kept to the highest standard of hygiene, Health, Safety, and presentation to promote the workplace experience.
• You will report any maintenance issues to the relevant team, as they arise at the earliest opportunity.
• Ensure all staff observe the site rules and maintain a smart appearance, wearing the companies always uniform and appropriate PPE whilst at work.
• You must be able to adapt and change rota/shift in staff absence within contractual hours.
• Responsibility for ensuring compliance with Health, Safety, Environmental and COSHH regulations and be confident that all internal Policies and Procedures are adhered to by you and your team.
• You must be prepared to perform any other reasonable duties as requested by your supervisor or line Manager.
• You should be ready and willing to always deal with individual customer requests in a polite and professional manner and escalate where necessary.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.