Business Support Officer

Title

Business Support Officer

Contract Type

FTC 4 months (June – October 26) 35 hours per week

Salary

£28,275 to £30,780 per annum (London weighted salary) or from £24,545 to £26,712 per annum (Regional salary), dependant on experience

Grade

3

Reporting Office

London, Stratford or Manchester, Trafford

Agile Worker

20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date

28th May 26

Interview Dates

4-5th June 26

Please click here for the role profile

Benefits include

Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Join our Agency Contracts & Quality Team

We’re looking for a proactive and highly organised Business Support this is a varied role supporting the smooth running of key contracts, data reporting, compliance processes and stakeholder coordination across the team.

You’ll work closely with both internal colleagues and external partners, helping ensure information, reporting and customer queries are managed accurately and efficiently.

This role would suit someone who enjoys working with data, systems and processes, whilst also building strong working relationships and keeping multiple priorities on track.

If this sounds like you, we would love for you to apply!

Your impact in the role

Coordinating agency and contract data submissions

Producing reports and maintaining accurate records

Supporting financial administration and invoice processing

Managing stakeholder and customer queries through CRM systems

Monitoring actions, compliance updates and documentation

Supporting meetings, reporting and service improvements

Working across multiple systems and databases to maintain high-quality information

What you'll bring

Previous experience providing administrative duties to a busy team

Strong attention to detail with quality checking data

Experience of being able to create and maintenance of databases containing complex data

Fluent in use of Microsoft Outlook, Excel, Word.

Strong communication and stakeholder management skills.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!