FSA Barista

Food Service Assistant / Barista

Shell Centre, 2 York Road, London SE1 7LZ

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Pay

£14.80 per hour

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Shifts

30 hours per week

• Monday to Friday (various shifts to be discussed at interview)
• Use of free gym and free meals onsite

About the role

We are looking for an experienced Barista/Food Service Assistant to join our small and dedicated team, working on-site at Shell, a globally recognised energy company.This is a front-of-house role within a flagship business environment, so confidence, professionalism, and strong customer service skills are essential.

What you'll do

• You will support daily food service operations including counter service, deli food preparation, and barista coffee making, while delivering a consistently high standard of customer care.
• Provide excellent customer service through the preparation, presentation, and service of food and beverages
• Prepare deli sandwiches, beverages, and barista-style coffee to required standards
• Maintain high standards of personal presentation and professionalism
• Support the setup and presentation of food service areas & maintain cleanliness
• Assist with replenishing food, beverages, and equipment during service
• Assist with stock control, minimising waste, and supporting sales
• Handle food carefully, including awareness of special dietary requirements and allergies
• Report customer feedback, complaints, incidents, or hazards promptly
• Build positive working relationships with colleagues and promote a strong team culture
• Attend training sessions and team meetings as required
• Follow all company and client policies and site regulations
• Comply with food hygiene, health and safety, fire safety, COSHH, and safe working practices
• Be aware of workplace hazards and report concerns appropriately

What you'll bring

Essential

• Barista/Food Service experience in a high-volume coffee establishment ie Costa or a catering, or hospitality environment.
• Previous food handling experience
• Strong customer service and communication skills
• Ability to work effectively as part of a team
• Professional appearance and high standards of personal hygiene
• Good understanding of health and safety practices

Desirable

• Basic Food Hygiene Certificate
• Experience working in environments where compliance and standards are important

Why Join Us

Working here is more than just a job — it’s an opportunity to be part of a supportive team where your contribution matters and your development is encouraged.

Benefits include

• Access to an online wellbeing support platform
• Employee Assistance Programme offering personal, legal, and financial support
• 24-hour virtual GP service
• Colleague discount scheme across major retailers
• Company pension plan
• Learning and development opportunities
• Bike to Work scheme
• Enhanced benefits and leave policies

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications