Moves & Changes Lead – EMEA

Moves & Changes Lead – EMEA

Contract

Banking

Location

London, EC2M 2AT

Hours of work

40

Contract Type

Permanent

We are seeking a Moves & Changes Lead - EMEA to take ownership of the end-to-end management of moves, relocations and MAC-led changes for a corporate client environment.​

This role plays a key part in enabling the delivery of the client’s strategic aims and vision across London and EMEA sites.

Job Description

We are looking for an experienced, client-facing professional who can engage confidently with senior stakeholders, manage subcontractors and commercial processes, and ensure high standards of quality, safety and colleague experience throughout all MAC activities. Travel is required as part of this role.

Key Responsibilities

Provide day-to-day management of all moves, changes, relocations and restacks across London and EMEA sites

Act as the primary point of ownership for MAC delivery, coordinating stakeholders, subcontractors and suppliers

Manage client engagement, cost control, quality assurance and commercial performance

Maintain accurate documentation, trackers, programmes and version control for all MAC activities

Liaise with CAD engineers to ensure drawings are approved, issued and updated post-move

Ensure occupancy drawings and data are maintained within the Occupancy Management system

Produce programmes for large-scale moves and provide regular reporting against MAC KPIs

Build and maintain strong relationships with senior and multi-level client stakeholders

Ensure all Health & Safety documentation, risk registers and compliance requirements are in place

Professional and Personal Competencies/Qualifications

Proven experience in client-facing moves and changes within corporate office environments

Experience delivering MAC services across EMEA regions

Understanding of regional legislation and regulatory requirements across EMEA

Strong knowledge of the MAC arena, including interior fit-out, small works, CAD and space planning

Excellent IT skills, including Microsoft Excel, Word, PowerPoint and Microsoft Project

Essential experience using Occupancy Management systems

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.