Pharmacy Technician for Planned Care and LCW Medicines Management

Role Responsibilities

1. Delivery at GP Practice Assist in conducting medication reviews, focusing on patients with polypharmacy and long-term conditions. Support the implementation of standards, including responding to drug alerts and managing safety protocols. Assist with conducting audits Familiar with Data handling and data analysis Perform high-risk drug monitoring reviews, ensuring compliance with safety protocols and addressing any prescribing concerns under the guidance of the Lead Pharmacist. Contribute to the provision of safe and effective pharmacy services. Undertake medicines reconciliation in line with practice protocols to improve efficiency and the effectiveness of prescriptions. Respond to patients queries face-to-face and via phone, referring complex problems to the pharmacist. Check the accuracy of medicines on prescriptions to ensure compliance and safety. Participate in medication audits, identifying areas for improvement and supporting implementation of changes. Assist in monitoring prescribing budgets and preparing evidence-based resources to support cost-effectiveness. 2. LCW-Wide Medicines Management Support Support the safe management of Controlled Drugs, including secure storage, accurate record-keeping, and compliance with Home Office and CQC requirements, under the supervision of the CD Licence holder. Carry out medicines-related audits and stock checks across LCW services, ensuring compliance with policies and regulatory standards. Contribute to the development and review of medicines management policies. Assist in the preparation for monthly Medicines Management and Quality Assurance meetings. Support delivery of QOF and NWL targets. 3. Administrative and Operational Support Maintain accurate and up-to-date documentation for medicines management processes, including data collection for audits and reporting. Act as a point of contact for medicines-related queries, referring complex cases to the Lead Clinical Pharmacist or governance teams as appropriate. Assist with the preparation of reports and presentations for governance meetings and training sessions. Support with the presentation Slides of the medicines management group. 4. Education and Training Support the delivery of training programmes for clinical and support staff, ensuring awareness of medicines management best practices and regulatory compliance. Participate in personal and professional development activities, ensuring up-to-date knowledge of medicines management standards. Main Conditions of Service Confidentiality All staff employed by LCWUCC has a duty to keep information about staff and patients confidential and not to discuss information unnecessarily or to unauthorised persons. Failure to maintain confidentiality will lead to disciplinary action. Our Values Equal Opportunities It is the aim of the organisation to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, religion, marital status, sexuality, age or disability, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end LCWUCC has an Equal Opportunities Policy and it is for each employee to contribute to its success. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors. All LCWUCC employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures and attendance at training as required. All staff have a responsibility to manage risk within their sphere of responsibility. It is a statutory duty to take reasonable care of their own safety and the safety of others who may be affected by acts or omissions. All managers throughout the organisation have a responsibility to ensure that policies and procedures are followed, that staff receives appropriate training that a local risk register is developed and monitored on a quarterly basis and any changes reported to the Fire, Health & Safety Committee. Managers are responsible for implementing and monitoring any identified risk management control measures within their designated area/s and scope of responsibility. In situations where significant risks have been identified and where local control measures are considered to be potentially inadequate, managers are responsible for bringing these risks to the attention of the Clinical Governance & Risk Management Committee if resolution has not been satisfactorily achieved. No Smoking Policy There is a no smoking policy in operation within the Organisation. In accordance with this policy smoking is positively discouraged and is not permitted in any areas. Data Protection If you have contact with computerised data systems you are required to obtain process and/or use information held on a computer or word processor in a fair and lawful way. To hold data, only for the specific registered purpose and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed, in accordance with the Data Protection Act. Access to Health Records All staff who contributes to patients health records are expected to be familiar with, and adhere to, the LCWs Standards of Record Keeping Policy. Staff should be aware that patients records throughout LCW will be the subject of regular audit. All staff that have access to patients records have a responsibility to ensure that these are maintained and that confidentiality is protected in line with the organisations Confidentiality of Health Records Policy All staff have an obligation to ensure that health records are maintained efficiently and that confidentiality is protected. Staff are also subject to this obligation both on an implied basis and also on the basis that, on accepting their job description, they agree to maintain both patient/client and staff confidentiality. In addition, all health professionals are advised to compile records on the assumption that they are accessible to patients in line with the Access to Health Records Act 1990. Waste Disposal All staff must ensure that waste produced within LCWUCC is disposed of in such ways that control risk to health, or safety of staff and the public alike in accordance with relevant legislation and procedures contained within the policy. Patients Charter We are committed to meeting the rights and standards required by the Patients Charter. We expect our staff to be aware of these rights and standards and to be fully involved and co-operate in meeting them. Review of this Job Description This is a description of the duties of the post as it is at present. This list is not intended to be exhaustive and does not, therefore, form part of your contract of employment. The job will be reviewed on a regular basis to ensure that the duties meet the requirements of the service and to make any changes necessary. This procedure would be conducted by each manager in consultation with those working directly with him/her. You will, therefore, be expected to participate fully in such discussions. LCWUCC would aim to reach agreement to changes.