Technology Business Analyst

Join us as a Technology Business Analyst

• Join our Chief Digital Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one-bank collaboration to push the boundaries of what’s possible for our customers
• The wellbeing and growth of our people is fundamental to our shared success, which is why we’re passionate about cultivating an environment that fosters inclusion and champions potential
• Our journey will be challenging and complex, but truly transformative – so if you’re ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity

What you'll do

You’re joining a team that’s passionate about the customer vision and delivering a seamless customer experience. Aligned to Customer, Trading and Operations Technology goals, you’ll be working with your colleagues to deliver the technology strategic roadmap, while ensuring the right balance between our business goals and building future technology, at the right cost.

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be

• Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

We’ll look to you to bring a good understanding of Agile values, principles and methodologies with proven experience working within Agile delivery environments.

You’ll also need

• Experience operating as a Business Analyst on large scale, bank wide, regulatory programmes within complex organisational settings
• Solid experience working in technology led environments, translating business needs into clear functional and non-functional requirements
• Experience supporting business testing, with a solid understanding of release cycles, environments, and release management practices
• Proven ability to work collaboratively with external vendors and platform teams to deliver integrated solutions
• A good understanding of ISO 20022 standards and their impact on payments processing and associated systems
• The ability to interrogate, analyse and validate data using SQL and other relevant data analysis tools