British Gas (Centrica) • Windsor, Berkshire W2 1DL
About this role
Senior Product Designer
Flexible UK Locations with FlexFirst hybrid working
Overview
Within Centrica Home (B2C), the Product Design team creates digital experiences that balance customer needs with business goals. As a Senior Product Designer on Hive, you'll help shape our smart home app, enabling customers to manage their homes more efficiently while reducing energy costs and carbon impact.
You'll own the design of key mobile app features, working autonomously while collaborating closely with product, engineering, commercial and brand teams. You'll define problems, explore solutions through research and prototyping, and deliver high‑quality, insight‑led design. Strong mobile experience, design systems thinking and the ability to influence strategy are essential. Experience with motion, AI‑enabled workflows or connected ecosystems is a bonus.
About the role
Some of your accountabilities will include
Crafting the Hive app experience
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Leading end‑to‑end design for mobile app features, aligned to platform and accessibility standards
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Creating flows, wireframes and prototypes to test and validate ideas
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Making complex smart‑home technology feel simple and intuitive
Working within and evolving our design system
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Contributing scalable components, patterns and documentation
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Championing consistency across the app
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Designing flexible, content‑driven CMS templates
Collaborating across teams and stakeholders
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Partnering with product, engineering, platform, commercial, copy and brand teams
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Presenting work clearly and navigating trade‑offs
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Working closely with engineers to ensure quality delivery
Leading user research and validation
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Running usability testing and unmoderated research
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Partnering with UX Research on complex studies
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Turning insights into actionable design decisions
Mentoring and driving excellence
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Supporting mid‑weight and junior designers
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Staying current with tools and best practice
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Helping improve design processes and culture
What we're looking for
Minimum criteria
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Strong app product design experience with a portfolio showing impact - PLEASE INCLUDE PORTFOLIO OR WORKING LINK
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Extensive mobile app experience and knowledge of platform guidelines
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Experience contributing to design systems at scale
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CMS and content‑driven design experience
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Proficiency in Figma and prototyping tools
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Research skills, from planning to insight‑led design
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Clear communication and strong accessibility knowledge
Nice to have
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Motion or animation skills for mobile
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Experience using AI tools in your design workflow
Education and Certifications
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A design‑related degree (or equivalent professional experience)
What Makes You Stand Out
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You think creatively and use research to deeply understand problems
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You balance user needs with commercial objectives
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You collaborate confidently across disciplines, including engineering
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You advocate for customers while managing stakeholder priorities
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You care about craft, feedback and continuous learning
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.