KOREA FOODS COMPANY • 117 London Rd, Mitcham CR4 2JA

Production Supervisor

About this role

Contract

Permanent, Full-time, Subject to 3-month probation

Hours

42.5 hours per week (Monday - Friday 0830 - 1800)

Position in Organisation

Reports to

Production Manager

Key Responsibilities

Set up and oversee daily production operations, including equipment checks, calibration, and start-up procedures

Prepare and handle raw meat, vegetable, and ingredients in accordance with production plans and recipes

Lead and actively participate in production activities such as meat handling, marination, vegetable preparation, and packing

Supervise and support production staff to ensure tasks are carried out efficiently and in line with production plans

Monitor and adjust production processes to maintain product consistency, correct weights, and quality standards

Load products into trays, pouches, or vacuum bags according to specifications

Ensure all products are packed, sealed, labelled, and date-coded accurately according to customer and company requirements

Coordinate preparation of finished goods for dispatch, ensuring orders are completed correctly and on time

Carry out quality checks and address any issues relating to product quality, packaging, or labelling

Ensure all raw materials and packaging used match production requirements and documentation

Maintain and enforce high standards of food safety, hygiene, and compliance with company procedures and regulations

Carry out routine cleaning of equipment, utensils, and work areas during and after production

Support stock handling, including checking deliveries and storing raw materials correctly

Use manual handling equipment safely and follow proper lifting techniques

Carry out basic computer-based tasks where required (e.g. production records, label printing, or stock tracking)

Person Specification

Ability to commute to our site based in CR4 2JA

Fluent in English (spoken and written)

Ability to speak Korean, Cantonese and/or Mandarin is an advantage, but not essential

Good communication skills

Willingness to learn and adapt in a fast-paced setting

Ability to work as part of a team and support colleagues on the production floor

Physically fit and comfortable working in a hands-on production environment

Proven experience as a Production Supervisor or similar role who is looking to join a business where you can grow, train, and develop your team.

When needed, provide training, directing and supporting the team and improving its performance wherever possible,

Ability to produce reports on key production metrics,

Ability to liaising with various departments: inventory, technical and sales,

Food Hygiene and Safety Level 2 and HACCP level 2 qualification is desirable. (if not available training will be provided.

The Company

Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores.

We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco.

We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026.

Growth has been consistently double-digit, with a sales turnover in excess of £85 million.

The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.