Octane Recruitment Ltd • Coulsdon, London CR5 2AL

Assistant Service Manager

About this role

Assistant Service Manager

Location

Coulsdon

Salary

£36,000 basic per annum plus bonus, OTE £50,000

Hours

Monday to Friday, 8:00am to 6:00pm, Saturdays on rota

Ref

30542

We are pleased to present an exciting opportunity for an experienced Assistant Service Manager to join a successful and well established main dealership based in Coulsdon. This position offers the chance to play a key role in a busy Aftersales department, supporting day to day operations and ensuring an exceptional level of customer service.

This role is ideal for someone who is passionate about delivering high standards, confident in leading a team, and looking to develop their career within a respected and forward thinking dealer group. If you thrive in a fast paced environment and enjoy working closely with both customers and colleagues, this is a fantastic next step

Benefits for Assistant Service Manager

  • Generous holiday
  • Pension Scheme
  • Career opportunities
  • On-site parking
  • Employee discount across all Group companies, including special offers.

Assistant Service Manager Role

  • Support the day-to-day running of the front-of-house aftersales operation, ensuring an efficient and professional customer journey
  • Assist in leading, motivating, and developing the Service Advisor team to maintain high levels of performance and customer care
  • Help manage customer queries and complaints while working closely with the workshop to ensure smooth workflow and strong service standards

Assistant Service Manager Requirements

  • Previous experience in a main dealer aftersales environment, ideally with a strong background as a Service Advisor
  • Confident in supporting and guiding a front-of-house team while delivering excellent customer service and handling escalated queries
  • A full UK driving licence is required

How to Apply

To apply for this Assistant Service Manager vacancy, please send your CV, and I will contact you upon receipt.

All applications will be treated with the utmost confidentiality.

Consultant

Robert Samuels - Octane Recruitment

RSOJ

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.