Marks & Spencer • London Support Office W2 1NW
About this role
At M&S, we’re on a mission to share the magic of M&S with customers everywhere. Our goal is simple yet ambitious: to make our exceptional Fashion, Home & Beauty, and Food products accessible to people around the globe. To achieve this, we’re accelerating growth in our international business, transforming how we operate, driving change at pace, and reimagining processes to deliver seamless experiences for every customer. This is about bold expansion, innovation, and creating a truly global M&S
Ready to make an impact? Join our team as an Assistant Merchandiser and Influence Global Trends and Trade and be part of our global success story! As an Assistant Merchandiser in our International Merchandising Team, this role supports the delivery of commercial plans through sharp analysis, organised processes, and strong cross‑functional coordination. From maintaining accurate sales, stock, and intake data to monitoring in‑season performance, the role helps ensure ranges land in the right place, at the right time, and is delivered against business objectives.
As an essential part of the merchandising function, the Assistant Merchandiser keeps core tools up to date, prepares weekly trade insights, and drives smooth stock and supply‑chain actions across all markets. Accuracy, curiosity, and proactive problem‑solving are key to enabling the wider team to make informed decisions that boost sales, optimise stock, and elevate the customer experience.
This role is perfect for someone who thrives in a fast paced environment, has a good understanding of the critical path and can utilize their numerical and analytical skills to interpret data. You’ll also need strong communication, influencing, and organizational skills to build relationships across the wider business, partners, and buying teams. If you can interpret performance metrics and use insights to maximize sales and deliver growth in future seasons, we want to hear from you!
NB This is a full-time role and is based at our Paddington Support Office a minimum of three days a week
What you’ll do
Your key accountabilities will include
- Maintain the BU/department forecasts by updating retail sales, stock, and intake plans using merchandising tools (e.g., Weekly Sales Stock and Intake (WSSI), Merchandise Financial Planning (MFP)) ensuring it aligns with the commercial plan
- Prepare weekly trade reports, summarising key KPIs, best sellers, underperformers, and partner performance trends
- Monitor channel stock levels and articulate overstock risks to the channels and the merchandising team
- Maintain consistency across trading packs, planning tools and reporting templates
- Act as a key point of contact for administrative and data‑driven tasks supporting international partners
Who you are
Your skills and experience will include
- A good understanding of the critical path and ability to manage timelines effectively
- Highly numerical with strong analytical and interpretive skills to make data-driven decisions
- Passion, enthusiasm along with excellent communication, influencing, organizational skills and able to build strong relationships across different teams and partners
- Ability to understand performance metrics and use insights to maximize sales and deliver growth
- Proficiency in Excel and confidence in fully utilizing appropriate IT systems
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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