PA to GP Partners & Business and Development Manager

Job Summary Provide a high-quality PA support service to the Partners and Business & Development Manager in a busy and growing GP Practice. Involving carrying-out tasks with a high degree of accuracy and attention to detail, and ensuring complete confidentiality.

Key duties

-Monitor Partners email boxes, ensuring that urgent and high priority messages are flagged and escalated. - Provide administrative support, including diary management. -Arrange and minute meetings, initiating action on identified issues as appropriate. Ensuring that minutes are produced in accordance with the agreed format, to the required standard of accuracy and distributed as necessary. -Manage the Practices filing systems. - Order and maintain stocks of stationery and other equipment. - Provide administrative support for research projects that the Practice is involved in. - Collate and sending the Practices weekly newsletter. - Draft letters, reports, presentations and other documents forapproval/amendment. -Coordinate away days and other events as required. Confidentiality -To ensure that all information regarding patients and their families remains confidential to the practice, and to work within the practice confidentiality policy at all time. Health & safety -The post holder will work in accordance with all practice policies regarding health and safety and infection control, recognising the importance of personal safety, and the safety of patients and colleagues. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: - Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation - Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues - Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. - At all times act in accordance with the practice policies regarding equality and diversity Personal/professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: - Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development - Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: -Alert other team members to issues of quality and risk - Assess own performance and take accountability for own actions, either directly or under supervision - Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance - The professional reputation of the Practice is upheld